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plz help me

rabzuk Avatar
1d, 1y agoPosted 1 decade, 1 year ago
hi

a dvd rental company has taken out £10 out of my bank when i have only been doing free trials in the past.. i need to contact that dvd company and on my statement it says that WP DVD RENTAL has taken out the money. If your with this company or know this company can you please tell me what dvd rental this is .is this love film..screenselect...moviemine..?

any clue?
rabzuk Avatar
1d, 1y agoPosted 1 decade, 1 year ago
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#1
Hi

I've had this problem before with free trials.
Best thing to do is phone your bank or goto the nearest local branch and tell them you've had an un-authorised transaction on your account.

Give them the details and you'll get the money back. If the company in question has a problem with this, you'll soon get a letter in the post.

regards
#2
RITE

I REMEMBER EMAILING THIS COMPANY AND TELLING THEM TO PUT £10 BACK INTO MY ACCOUNT 2 MONTHS AGO... BUT I RECEIVED MY STATEMENT TODAY AND THEY STILL HAVENT PUT MY 10 POUNDS BACK INTO MY BANK. AND I HAVE COMPLETELY FORGOTTEN THE NAME OF THE COMPANY WETHER IT WAS LOVEFILM SCREENSELECT OR ANYTHING ELSE
[admin]#3
As pelfed notes you don't really need to know that name of the company to take effective action. Just tell the bank it's an unauthorised transaction and they should remove it. As pelfed notes if it is a genuine charge the company will get in touch with you.

This is much more effective than trying to get it back through the company.

Moving this to Misc. Musings....
#4
WELL

I WAS THE ONE WHO GAVE THEM MY BANK DETAILS FOR MY FREE TRIAL

SO THE BANK WILL NOT ACCEPT THAT
[admin]#5
Giving your bank details is not a contract to remove money from your account. The question is whether there was a contract or approval to remove said monies from your account.

I understand you may be upset about this but could you please type in small caps. All caps is difficult to read and more or less equivalent to shouting ;)

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