Just had to share this. We're often asked to take part in a 'short survey' after buying a 30p bar of chocolate or making a phone call to some company, won't be long I guess before we're asked to rate the quality of the air as soon as we walk into a store...but this has just got ridiculous; at the end of a simple phone call to Sky, the advisor asked me to give a rating from 0 to 10. Well, it was a straightforward matter, he handled it ok, so I thought I would be generous and give 8. Candid response from him: "anything less that 9 will be seen as negative"!
Well why did you ****** ask me then!!!! Frankly I'd say 5 is the usual rating if the call has gone as planned. It's gone down the route of ebay where anything less than "amazing buyer" is seen as negative.
Can I just ask, based on the above, please rate the post from 0-10 where anything less than 10 means you don't love me.