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pop up help please

loupomm Avatar
7y, 5m agoPosted 7 years, 5 months ago
hi all

a friend of mine has a problem with pop ups, constant

tried running scans etc, norton didnt detect out neither did AVG or search and destroy

what else can be tried please?
loupomm Avatar
7y, 5m agoPosted 7 years, 5 months ago
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(21) Jump to unreadPost a comment
Comments/page:
#1
If using firefox use Adblock plus plugin.
#2
no its IE hun :)

has a blocker but i think the problem is deeper?
#3
I like AVAST its free
http://download.cnet.com/Avast-Home-Edition-Free/3000-2239_4-10019223.html?tag=mncol
When you install it runs a boot scan and looks in windows files where it might be hiding.

Also Super anti spyware its free and very good
http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol

If links dont work look in download.com
#4
loupomm
no its IE hun :)

has a blocker but i think the problem is deeper?


Why not get them to try FF anyway. I haven't heard of a single person going back to IE after using FF.

It may not help, and I know it doesn't solve the underlying problem.
#5
thesaint
Why not get them to try FF anyway. I haven't heard of a single person going back to IE after using FF.

It may not help, and I know it doesn't solve the underlying problem.


i will suggest it, even just ti use while sortting this, cos pop ups can be frustrating, thank you :-D
#6
bigwheels
I like AVAST its free
http://download.cnet.com/Avast-Home-Edition-Free/3000-2239_4-10019223.html?tag=mncol
When you install it runs a boot scan and looks in windows files where it might be hiding.

Also Super anti spyware its free and very good
http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html?tag=mncol

If links dont work look in download.com


thank you - i will pass on



any other experiences guys?
#7
i had already suggested avast....dont know of any other programs to try? :thinking:
#8
thesaint
Why not get them to try FF anyway. I haven't heard of a single person going back to IE after using FF.

It may not help, and I know it doesn't solve the underlying problem.


The IT techs at school all use IE, no wondeer someone brought the whole server down and edited the website
#9
Run malwarebytes but make sure it is updated first ,
#10
Viagra?
#11
tonyg1962
Run malwarebytes but make sure it is updated first ,


thank you

shibi din
Viagra?


;-);-)
#12
i use opera - i prefer it over firefox - it's more stable for me
#13
ok no luck, will running it all in safe mode help?
#14
loupomm
ok no luck, will running it all in safe mode help?


Yes it will; help but have you tried doing a system restore to a previous date when it was ok ?,
#15
tonyg1962
Yes it will; help but have you tried doing a system restore to a previous date when it was ok ?,


will a system restore remove it if its a virus?
1 Like #16
loupomm
will a system restore remove it if its a virus?


In some cases It can and in other cases it can just do enough to let the scan run properly,
#17
tonyg1962
In some cases It can and in other cases it can just do enough to let the scan run properly,


thank you - i'll pass it on, fingers crossed
#18
whatever date tried, system restore is denied??? :-(
#19
loupomm
whatever date tried, system restore is denied??? :-(


Damn, did they try Avast ?.It sounds like it may be a rootkit but AVg free doesnt deal with rootkits but Avast is supposed to,
#20
tonyg1962
Damn, did they try Avast ?.It sounds like it may be a rootkit but AVg free doesnt deal with rootkits but Avast is supposed to,


ive just asked that very question :)

thank you

will update
#21
dunno if its relevant, but pretty sure it only started when downloaded IE7?

or something like that

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