Porting number from one o2 contract to another? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Porting number from one o2 contract to another?

TGB Avatar
6y, 9m agoPosted 6 years, 9 months ago
Hi,

I'm currently on an o2 simplicity contract that expires at the beginning of April (£20/month, £11/month after cashback)

I've spoken to o2 to ask if they could do me a fixed price for another year or credit my account to save me taking out another cashback contract, but they said they won't go lower than £20 on Simplicity.

Fair enough - Quidco have their o2 cashback deal on right now and existing customers also seem eligible, so I will probably just take out another of these.

I'll have to assume that the Quidco deal will only be on for a max of say 14 days which means I'll have 2 contracts running for about a month, then I'll cancel the one expiring in April. I'd then like to port the number currently assigned to that one to the new one. Is this do-able, and if so I assume it shouldn't affect my cashback? I did a port last year but from another network and got my cashback fine.

Thanks for the help!
Other Links From O2:
TGB Avatar
6y, 9m agoPosted 6 years, 9 months ago
Options

All Comments

(9) Jump to unreadPost a comment
Comments/page:
#1
You can't port form O2 to O2, you have to go somewhere else first.

You'll have to port to another networks payg and then back.

It's a bit of a faff, but that's the point, they don't want to give existing customers a new customer deal (and cashback)...
#2
not do-able. port it to any other PAYG sim on different network first, then back to your new contract.

as for the cashback - good luck but i wouldn't bank on it!
#3
steve1221
You can't port form O2 to O2, you have to go somewhere else first.

You'll have to port to another networks payg and then back.

It's a bit of a faff, but that's the point, they don't want to give existing customers a new customer deal (and cashback)...


:thumbsup:
#4
You need to get a cheap payg sim (say t-mobile) and port your number to that. Then port the number back. Takes something like 2 working days each time, and as other have said, it's a bit of a faff. I'm porting from o2 to t-mobile at the moment, phoned with the pac code on Saturday, and it won't change over until tomorrow, grrrrrrrrrrrrrrrrrr.......
#5
Not strictly correct. I ported from PAYG on O2 to contract on O2. Worth asking them and say if they can't do it you'll move away.
#6
steve1221
You can't port form O2 to O2, you have to go somewhere else first.

You'll have to port to another networks payg and then back.

It's a bit of a faff, but that's the point, they don't want to give existing customers a new customer deal (and cashback)...


Ok, thanks. I remember when I ported from Blyk to o2 they said I wouldn't be able to use them for another 12 months after porting (offnote: went bust a month later), do o2 have a similar policy?

Though it's a faff I don't mind too much, though risking the cashback is something I need to consider.

Ideally I'd like to buy a HD2 outright and use a Simplicity Sim (with unlimited internet) with it on o2 for 12 months. It'd work out much cheaper than anything else available out there!

I'm going to hold out for a couple of weeks and call o2 in the last month of my contract and see what they can offer me. I'm obviously not a big spender, but reading the MSE o2 retentions thread it seems some people can get all sorts of stuff out of them.
#7
I actually did the port from contract O2 to PAYG and back again.

It took longer than the 2 days though - closer to 2 weeks IIRC
#8
zannaz82
I actually did the port from contract O2 to PAYG and back again.

It took longer than the 2 days though - closer to 2 weeks IIRC


Did you happen to be doing cashback at the time too? The terms state that all of the transaction needs to be placed online, which it will be. I'm just afraid there's going to be some damn technicality that I'm overlooking that could void it.

Let's see, 1st April comes round, I call o2 and request my PAC code. Call up Voda/T-Mobile/whatever to port my number to PAYG, happens in a few days.

At this time I'm about a month into new o2 simplicity contract. I call up Voda/T-mobile/whatever and request my PAC code. Call up o2 and ask to have my number ported to my contract.

This seems ok. I'm also an o2 homebb customer so will want the two services merged for my £5 discount (reason I want to stay with o2 in the first place). Do I do this before the number porting or after to be on the safe side? Does it really matter? Am I being paranoid?

:?
#9
unfortunately no I didn't try cashback as it stated that you had to be a *new* customer. I didn't think I would count.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!