I bought 1 copy of the F.E.A.R game on xbox 360 from powerplaydirect.com for £13.99. On my bank statment it appears that they charged me 13.99 twice. I ordered only one copy & this is shown in 'my account' along with my other confirmation emails.
I emailed them on the 14th Jan on the below email address saying that they have billed me twice and that I would like to have the money refunded, etc & they still have not got back to me. I emailed them again on the 21st & today I forwarded my last message to the below email address again.
This is my first ever dealings with this company & I only signed up after spotting the deal posted. I might have to think twice before oredering of powerplaydirect again. Anyone got a contact number for them ? or is there another email address I should email ? the one below is from there contact details page.
Email For all enquiries regarding orders you have placed on the website: [email protected]