I have paid for faulty straighteners on the 31st of December.
Item was not sent until 15days later (had to chase on a couple of occasions)
18th of January arrived as faulty requested a refund.
Same day seller says that they have no money whatsoever to refund money - agreed in bona fide, to wait for seller payday 29 jan
26 jan no email no refund
26 jan seller bought for £18 kids clothing (and done many other deals in between me waiting for my refund)
31 jan seller bothers to reply that they have no money - may have to borrow - but I am still waiting!