Hey guys, I've had an email from my Mum regarding a problem my Dad has had with his mobile & getting texts that are coming through. (I've added the email below since I don't think I can explain it very well!) Apologies for the whole email I've pasted!
Anyone know what's going on?
Thanks in advance!
Dad has had a serious problem with a text service sending messages to his mobile today - it drained his money on his mobile. I was with him tonight when one came through, then another then another came through. He sent a STOP message but still the text messages kept coming through. It appears he got a text from 89366, the cause of the problem. It was something about having photos at £2 per text but I could be confusing it with a second number, 07921 889344, cold-calling him. He sent a STOP message to 89366 (I was with him when he sent it plus it was recorded as sent on his mobile) yet messages were still coming through.
Because his money had drained, he went out to Tesco tonight and put more money on (I told him to put the minimum on).
He deleted these texts but on checking his (new) balance each time found he was being charged for each text even though he was deleting them. I then urged him to remove his SIM card which he did. He now says he may have to get a new SIM card, which may mean a new mobile number, and he will contact his provider (Tesco) tomorrow to report the problem with the texts.
I told him this was an old scam even a few years ago but he said he can't tell who is texting him until he opens the text, I admit it's the same with my mobile as well.
Do any of you know the solution to the problem?