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Problem with babies247.com

sherr03 Avatar
9y, 5m agoPosted 9 years, 5 months ago
Hi i was just wondering if anybody has used this site and had any problems?
I ordered two car seat bases on the 29/07 and when i check the status it has allways shown pending. I have phoned them and only get a fax machine noise and emailed them twice and get no reply. I have looked on the order confirmation email that they sent me on the 29th and they say that they will contact you within 48hrs if they have a problem and will deliver in 7 days max. I am pretty desperate for the stuff as the baby is only days away.

Thanks

Mat:x
sherr03 Avatar
9y, 5m agoPosted 9 years, 5 months ago
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Comments/page:
#1
http://www.aboutus.org/Babies247.com someone has commented badly on there

I havent heard of them and couldnt really find much else about them - not even a number on saynoto0870 or anything.

Sorry :( I would keep emailing them - if they know you are not going away they may do something about it

If they have taken your money from CC, then why not contact your bank and ask them to deal with it - explain that the goods havent been delivered and it is not possible to get in touch with the company
#2
Thanks for the info. They took the money straight away. Luckily i paid via Credit Card so if i do not here anything by monday i will phone the bank.

Thanks
#3
Here's some more info and alternative phone numbers too:

Registrant:
JKUK
491 - 497 bitterne road east
Southampton, Hampshire SO18 5EQ
UK

Domain name: BABIES247.COM

Administrative Contact:
Thornley, Ross http://source.domaintools.com/email.pgif?md5=7095b88f247647f60e1de0004d68dad9
30 Portchester Road
Bournemouth, Dorset BH8 8JY
UK
01202468866
Technical Contact:
Technical, Host Europe http://source.domaintools.com/email.pgif?md5=9c61fb8bd620088a2ec63fc654ee5697
Portland Street
Beeston
Nottingham, Nottinghamshire NG9 2LP
UK
+44.1159170000 Fax: +44.1158770213
#4
The technical bit is 123reg.co.uk's information i think

Because i know their technical base is in beeston
#5
cheers for the help/info. I will try tomorrow.:thumbsup:
#6
The name of this company rings a bell. The lady I used to share an office with was heavily pregnant with twins and ordered a jané powertwin from them for which they took the money straight away but yet she didn't hear anything from them. In the end she finally managed to get hold of someone at one of their shops who told her they would refund her money as they couldn't get hold of the guy who owned the company (or something like that). I could be wrong but pretty sure it was that company.

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