Back on the 6th August I ordered a K810i from Marshall Ward that I saw on this website. The money was taken on the 8th. The delivery date kept getting pushed back and eventually passed and I hadnt recieved anything. I rang up customer services who assured me I would get it that week. Still didnt get it. Rang up again and was told my account had been declined and I wouldnt be getting the phones cue a heated debate and eventually settled with a refund which I was told would take 7 working days. Still no refund. Since then I have rang up another 4 times and have always been promised a refund but havent got it. In the tracking part of my account the phones still show as being recieved at depot which is why I think the refunds aren't being processed.
Any ideas on what I can do to get my money back?