Problem With Sale On FS/FT - Advent Vega - HotUKDeals
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Problem With Sale On FS/FT - Advent Vega

ScubaDudes Avatar
5y, 7m agoPosted 5 years, 7 months ago
I sold my 1 Month old Vega recently to someone that works at PC World.

The vega was running corvus 0.5 and running nicely. The buyer has put Modaco R8 on it and now has a problem with it losing the time.

The buyer says because of this its faulty and wants to return.

Where do I stand with the, by the way I sent all receipts that came with it from PC World Business. Which from his message creates a problem for him as its the business side and not retail that he works in. I made no comment of PC World in the sale of it.
ScubaDudes Avatar
5y, 7m agoPosted 5 years, 7 months ago
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banned#1
No you don;t have a problem, they do
#2
So its taken more then a month to arise? And after they manipulated the software?

Also it's under warranty with Advent?

Edited By: Adam2050 on Apr 24, 2011 15:10
#3
The buyer accepted the item when they attempted to modify it.
#4
Adam2050
So its taken more then a month to arise? And after they manipulated the software?

Also it's under warranty with Advent?


Its a month old, but he has had it since Friday. It has 12 month from Advent but his last message says that it would have been much easier for him to take it to work with him, but as I had it from PC World Business he cant.

I don't think its a Warranty issue anyway.



Edited By: gavjbrown on Apr 24, 2011 15:19
#5
Can`t he just re-install Corvus?
1 Like #6
"So, anyway, I've had her since new, she's a great little runner, does about 50 miles on a gallon of diesel"

"Great, thanks".





One week later................





"Hey, that car you sold me? It's crap. Filled it up with unleaded and now it won't even go! I want a refund"



"errmmmmm"
#7
Crowman
Can`t he just re-install Corvus?


He claims to have put corvus back on and its still the same. These things can happen when messing about with roms but I don't feel its a reason to return it to me or under warranty.

I have no proof of this but I get the feeling he bought it thinking if he didn't like it he could get a refund at work for the full amount. When I sold it to him I had already lost £84 in a month and don't need this hassle.
4 Likes #8
Tell him to jog on. he bought it, fiddled with it, broke it.
1 Like #9
I'll have to get ASB or Sigma to judge a ruling on it, but as far as I can see he/she's caused a problem as is basically trying to get you to sort it your cost. If he had not of fiddled with it I would of accepted it back but seems like he/she has created the problem. You have supplied the receipts so he/she can go that way or via the 12 month warranty. Not sure if they will sort the problem if it's been soft modded.
#10
Tell him to give it to the TechGuys.
#11
bargain surfer
Tell him to give it to the TechGuys.



They are useless.
#12
they flashed it and probably caused the issue, so you've got nothing to worry about. if they just google the issue they'll probably find an easy fix.
banned#13
Adam2050
I'll have to get ASB or Sigma to judge a ruling on it, but as far as I can see he/she's caused a problem as is basically trying to get you to sort it your cost. If he had not of fiddled with it I would of accepted it back but seems like he/she has created the problem. You have supplied the receipts so he/she can go that way or via the 12 month warranty. Not sure if they will sort the problem if it's been soft modded.


Why would aSB or Sigma need to make a decision? The guy invalidated the warranty by flashing it. End of story.

However, these devises are meant to be unbrickable, so probably just further proof he's clueless and can be brought back to life by someone with an IQ above 50.

Tell him to do one. If if didnt know the risks in hacking tablets and flashing with something he downloaded from the net, then he's learnt a valuable lesson which you should take credit for and be happy. (serious)
[admin]#14
He accepted the item and by modifying it has caused the problems. You're not to blame for that and as such, you're under no obligation to accept a return.
#15
What issue is it sorry, as you've written losing the time lol. Is it a battery issue ?

I'm currently having a battery issue with mine and if you Google it, a lot of people have the same issue whereby when you've finished using it, its at 90% or so, you "Power Off" and when you turn it back on its battery has decreased significantly depending on how long its been off for. Going to visit a PC World tomorrow and try getting an exchange as it seems to be a known problem with a few of the devices and from comments online, it defs means a faulty battery.

Tell the buyer to return to stock and visit a PC World with the receipt. Usually even if its outwith the 21 days for exchanges it says on the back of the receipt, they'll swap it for another 1 without even offering a repair.

If the buyer refuses this option, then that means they're taking the **** and just wanting their money back off you. Which i'd say no to. Not your fault or problem :).
#16
psb07158
What issue is it sorry, as you've written losing the time lol. Is it a battery issue ?

I'm currently having a battery issue with mine and if you Google it, a lot of people have the same issue whereby when you've finished using it, its at 90% or so, you "Power Off" and when you turn it back on its battery has decreased significantly depending on how long its been off for. Going to visit a PC World tomorrow and try getting an exchange as it seems to be a known problem with a few of the devices and from comments online, it defs means a faulty battery.

Tell the buyer to return to stock and visit a PC World with the receipt. Usually even if its outwith the 21 days for exchanges it says on the back of the receipt, they'll swap it for another 1 without even offering a repair.

If the buyer refuses this option, then that means they're taking the **** and just wanting their money back off you. Which i'd say no to. Not your fault or problem :).


The clock issue wasn't there until they installed the r8 rom, so unlikely to be a battery issue I think.
The buyer works for PC World but I think he presumed I had it from there or Currys, when in fact it came from PC World Business. At the very worst it could be posted off and repair if its a physical problem rather than rom/software.


Edited By: gavjbrown on Apr 24, 2011 21:29: .
#17
I have been as helpful as I can with this but have decided to refuse a return. I cant afford to lose any more money on this through no fault of my own. When installing various roms things dot always go smoothly as you would expect. But the Vega is unbrickable and has some great support forums.
#18
When i switched on first time it showed me the time as 12:00 and i thought it was due to reset and I just installed another rom to try. But got the same problem. buyer also sent me a text saying he had this issue once when using the modaco r8 rom. so he is acknowledging the problem. But he don't want to take it back knowing it would be a hassle to obtain a replacement and he don't want it any more...

Edited By: ashok on Apr 24, 2011 22:06
banned#19
ashok
When i switched on first time it showed me the time as 12:00 and i thought it was due to reset and I just installed another rom to try. But got the same problem. buyer also sent me a text saying he had this issue once when using the modaco r8 rom. so he is acknowledging the problem. But he don't want to take it back knowing it would be a hassle to obtain a replacement and he don't want it any more...


By your on admission, it was working when it arrived.

Everything else is irrelevant, whether the laptop works with unofficial Roms is not the sellers problem - he sold a working laptop, and you broke it.

Considering you work at pc world, I'm not overly surprised.
#20
Mate you don't need to comment what's my capabilities are.... I know what I am doing... If you buy a laptop and realised it is not charging the battery after installing other os That means it is not the problem with software only...It's the hardware not functioning properly, Not the software.. And he didn't sold me a working laptop...Vega is A Tablet...
vibeone
ashok
When i switched on first time it showed me the time as 12:00 and i thought it was due to reset and I just installed another rom to try. But got the same problem. buyer also sent me a text saying he had this issue once when using the modaco r8 rom. so he is acknowledging the problem. But he don't want to take it back knowing it would be a hassle to obtain a replacement and he don't want it any more...


By your on admission, it was working when it arrived.

Everything else is irrelevant, whether the laptop works with unofficial Roms is not the sellers problem - he sold a working laptop, and you broke it.

Considering you work at pc world, I'm not overly surprised.



Edited By: ashok on Apr 24, 2011 22:46: Info Added
banned#21
ashok
Mate you don't need to comment what's my capabilities are.... I know what I am doing... If you buy a laptop and realised it is not charging the battery after installing other os That means it is not the problem with software only...It's the hardware not functioning properly, Not the software.. And he didn't sold me a working laptop...Vega is A Tablet...
vibeone
ashok
When i switched on first time it showed me the time as 12:00 and i thought it was due to reset and I just installed another rom to try. But got the same problem. buyer also sent me a text saying he had this issue once when using the modaco r8 rom. so he is acknowledging the problem. But he don't want to take it back knowing it would be a hassle to obtain a replacement and he don't want it any more...


By your on admission, it was working when it arrived.

Everything else is irrelevant, whether the laptop works with unofficial Roms is not the sellers problem - he sold a working laptop, and you broke it.

Considering you work at pc world, I'm not overly surprised.




Sorry, dont know why I said laptop. I used modaco extensively along with xda devs to flash various windows mobile phones in the past. This tablet, albeit Linux driven is I assume a similar process - ie: when you flash a new firmware, its made quite clear you could potentially void the warranty?

I also know of some tablet, and more specifically early dell mini 9 net books that wouldn't charge properly unless an app was running at o/s level. Not saying its true of this case, bit just making the point that you can't claim its a hardware prob
#22
Yeah but end of day you don't need to mention about the place i work and comment on my capabilities...And i am just **** off with all the stuff...Buyer sent me a faulty device..He bricked the item first not me...And He is not willing to take it because he knows it's a hassle...If i can go to a shop and get a instant replacement I am happy to do it..But you have to be on the phone and try to get things sorted...

And if you follow modaco then people are saying it is the hardware problem they are experiencing with any rom not a particular one...
vibeone
ashok
Mate you don't need to comment what's my capabilities are.... I know what I am doing... If you buy a laptop and realised it is not charging the battery after installing other os That means it is not the problem with software only...It's the hardware not functioning properly, Not the software.. And he didn't sold me a working laptop...Vega is A Tablet...
vibeone
ashok
When i switched on first time it showed me the time as 12:00 and i thought it was due to reset and I just installed another rom to try. But got the same problem. buyer also sent me a text saying he had this issue once when using the modaco r8 rom. so he is acknowledging the problem. But he don't want to take it back knowing it would be a hassle to obtain a replacement and he don't want it any more...


By your on admission, it was working when it arrived.

Everything else is irrelevant, whether the laptop works with unofficial Roms is not the sellers problem - he sold a working laptop, and you broke it.

Considering you work at pc world, I'm not overly surprised.




Sorry, dont know why I said laptop. I used modaco extensively along with xda devs to flash various windows mobile phones in the past. This tablet, albeit Linux driven is I assume a similar process - ie: when you flash a new firmware, its made quite clear you could potentially void the warranty?

I also know of some tablet, and more specifically early dell mini 9 net books that wouldn't charge properly unless an app was running at o/s level. Not saying its true of this case, bit just making the point that you can't claim its a hardware prob



Edited By: ashok on Apr 24, 2011 23:01
banned#23
ashok
Yeah but end of day you don't need to mention about the place i work and comment on my capabilities...And i am just **** off with all the stuff...Buyer sent me a faulty device..He bricked the item first not me...And He is not willing to take it because he knows it's a hassle...If i can go to a shop and get a instant replacement I am happy to do it..But you have to be on the phone and try to get things sorted...

And if you follow modaco then people are saying it is the hardware problem they are experiencing with any rom not a particular one...
vibeone
ashok
Mate you don't need to comment what's my capabilities are.... I know what I am doing... If you buy a laptop and realised it is not charging the battery after installing other os That means it is not the problem with software only...It's the hardware not functioning properly, Not the software.. And he didn't sold me a working laptop...Vega is A Tablet...
vibeone
ashok
When i switched on first time it showed me the time as 12:00 and i thought it was due to reset and I just installed another rom to try. But got the same problem. buyer also sent me a text saying he had this issue once when using the modaco r8 rom. so he is acknowledging the problem. But he don't want to take it back knowing it would be a hassle to obtain a replacement and he don't want it any more...


By your on admission, it was working when it arrived.

Everything else is irrelevant, whether the laptop works with unofficial Roms is not the sellers problem - he sold a working laptop, and you broke it.

Considering you work at pc world, I'm not overly surprised.




Sorry, dont know why I said laptop. I used modaco extensively along with xda devs to flash various windows mobile phones in the past. This tablet, albeit Linux driven is I assume a similar process - ie: when you flash a new firmware, its made quite clear you could potentially void the warranty?

I also know of some tablet, and more specifically early dell mini 9 net books that wouldn't charge properly unless an app was running at o/s level. Not saying its true of this case, bit just making the point that you can't claim its a hardware prob




Hey look I made a stereotypical comment about the place you work. Ive been to pc world, vie seen the sales technique, and the tech guys rip off prices, and inability to fix simple problems (usually just before people ask me to fix it instead). Id say 99% of pc world staff are utter morons. Maybe you are in the 1%, and if you are, I apologise for my earlier comment.

Now I have a very simple question: did you test the tablet before you flashed it?

Btw no longer use modaco since the owner Paul is an egotistical **** hole who alienated a lot in the industry.

Edited By: vibeone on Apr 24, 2011 23:07
#24
When i received the tablet it showed me the time as 12:00 where as it should be showing the normal time...And after that evening i flashed the tablet...But how come it is my fault to flash the table when the user has already done that..And infact I reverted back to identical stock rom not a 3rd party one's...so it should work as normal rather than giving some problems....



Edited By: ashok on Apr 24, 2011 23:13: Update
banned#25
I edited. Was a typo. I'm on an (unlashed) iPad :p

I mean... Did you test it before flashing it.
#26
Regardless of the problem, you shouldn't have flashed it, if I was the seller I'd tell you to get lost. You should have contacted them instead of flashing it.
#27
ashok
When i received the tablet it showed me the time as 12:00 where as it should be shoeing the normal time...And after that evening i flashed the tablet...



Why did you do then when you already knew it was faulty, and as you've stated it's a hardware problem. If you were planning on getting a refund, why flash it?
banned#28
ashok
When i received the tablet it showed me the time as 12:00 where as it should be showing the normal time...And after that evening i flashed the tablet...But how come it is my fault to flash the table when the user has already done that..And infact I reverted back to identical stock rom not a 3rd party one's...so it should work as normal rather than giving some problems....




Im afraid thats why you wont be getting a refund. If it wasn't working, why not contact the seller at that point? Why flash something you wanted to return.

Put it down to experience dude.
#29
I don't know it's a hardware fult when i received it...Well Because the software has been reset to factory settings I thought the time also reset...But it is happening always...then i realised it's a hardware problem after reading in forums...
Dehumanization
ashok
When i received the tablet it showed me the time as 12:00 where as it should be shoeing the normal time...And after that evening i flashed the tablet...



Why did you do then when you already knew it was faulty, and as you've stated it's a hardware problem. If you were planning on getting a refund, why flash it?
#30
And by doing so you voided the warranty?
banned#31
ashok
I don't know it's a hardware fult when i received it...Well Because the software has been reset to factory settings I thought the time also reset...But it is happening always...then i realised it's a hardware problem after reading in forums...
Dehumanization
ashok
When i received the tablet it showed me the time as 12:00 where as it should be shoeing the normal time...And after that evening i flashed the tablet...



Why did you do then when you already knew it was faulty, and as you've stated it's a hardware problem. If you were planning on getting a refund, why flash it?


Then you are unfortunate, but I'm afraid that's it really.
#32
Ok I am lost here....You buy a laptop from a shop and install linux operating system straight away and after using it for a couple of days then you realise there is a problem with battery..So you revert back to the manufacturer settings and you are still getting the same problem...

So is this is a fault with me or with the manufacturer...?
1 Like #33
Installing a diff OS is something PC's are designed for and is supported. ETC, flashing a new rom is risky and can void the warranty, cause problems or even brick the device.

You were stupid and npw you have to keep it, live with it.
banned#34
ashok
Ok I am lost here....You buy a laptop from a shop and install linux operating system straight away and after using it for a couple of days then you realise there is a problem with battery..So you revert back to the manufacturer settings and you are still getting the same problem...

So is this is a fault with me or with the manufacturer...?



You didn't buy it from a shop, you bought it "as seen". Nothing can be proved either way, and if you had kept quiet about flashing it, the seller would have had to accept the return. But you nulled the warranty so you have no comebacks.

Edited By: vibeone on Apr 24, 2011 23:27
#35
In any case its not possible to brick a Vega. If you really want to fully reset it this can be done buy following the instructions in the Advent link below. That Will fully put it back to how Advent intended not matter what state its in and its up to you then which rom you put on.

Advent Vega Full Reset

I would guess its not unusual to experience some bugs when trying different roms.
#36
rom is the os for tablet....Please control your emotions here you don't need to comment i am stupid for flashing a tablet...That means you are a stupid for wasting your time sittng on the computer and commenting on some other threads which are not related to you....:(
dcx_badass
Installing a diff OS is something PC's are designed for and is supported. ETC, flashing a new rom is risky and can void the warranty, cause problems or even brick the device.

You were stupid and npw you have to keep it, live with it.
#37
Is Corvus 0.5 a custom ROM? A quick Google search leads to the MoDaCo forum so I can only assume that it is. If that's the case I don't think it is fair to place all of the blame on Ashok because Gavjbrown would have been the first one to flash a custom ROM and possibly expose the tablet to potential problems and risk losing the protection provided by the warranty.

Edited By: Danielj88 on Apr 24, 2011 23:36
#38
ok whatever i am keeping the tablet because it's a good deal and I am not coming back to this thread for any other comments....

any one who thinks i am stupid or idiot or useless they are welcome to sit and waste their time i have enough things to do....

bye
#39
O_O... keeping it because it was a good deal??
Even if it wasn't it would be tough, I certainly wouldn't refund you.
banned#40
Danielj88
Is Corvus 0.5 a custom ROM? A quick Google search leads to the MoDaCo forum so I can only assume that it is. If that's the case I don't think it is fair to place all of the blame on Ashok because Gavjbrown would have been the first one to flash a custom ROM and possibly expose the tablet to potential problems and risk losing the protection provided by the warranty.


Fair point but you'd still check it was working before flashing it yourself wouldn't you?

Buyer seems to have realised he's fighting a losing battle anyway... So all sorted?

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