Problem with Saving Private Ryan Blu Ray apparently... - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Problem with Saving Private Ryan Blu Ray apparently...

dre1988 Avatar
6y, 6m agoPosted 6 years, 6 months ago
I bought the Blu Ray from Amazon and I've watched it with no problems,

but just received this e-mail from them.

Email in 1st post.

Anyone else noticed this??
dre1988 Avatar
6y, 6m agoPosted 6 years, 6 months ago
Options

All Comments

(10) Jump to unreadPost a comment
Comments/page:
#1
Dear Customer,

We are writing in relation to your order XXXXXX which contained the Blu-ray version of Saving Private Ryan.

We have been made aware of a manufacturing issue with this title you purchased from Amazon.co.uk.

The symptom of the fault is a minor tracking error from Chapter 15 that knocks the picture and sounds quality out of sync by 1/5th second.

To receive a replacement free of charge, please use the following contact details to exchange your original copy:

Freephone: 08000 852 613
or
Email: [email protected]">[email protected]

Once emailed or called, you will receive a freepost envelope to return the product, so you can exchange your copy for a new one.

Please accept our sincere apologies for any inconvenience this has created.

Warmest regards

Customer Service Department
Amazon.co.uk
banned#4
dre1988
I never even realised there was an error, dont know whether to send mine back or not, what do you think?


If it's at no cost then might as well send back.
#6
shocking,

ive just e-mailed them to receive my free post bag to send it back.
#7
thanks we just bought this and haven't watched it yet so will have to watch it and check.
#8
dre1988
I never even realised there was an error, dont know whether to send mine back or not, what do you think?


If its not broken why go through the hassle unless you want a new copy to sell on for more ££ :p
banned#9
Peterdj41
If its not broken why go through the hassle unless you want a new copy to sell on for more ££ :p


They may notice next time if they know it's there. People have different tolerances to lip synchronisation issues. I've been watching stuff with my OH that she never noticed it was out of sync until I mentioned it then she start demanding I turn it off...
#10
master_chief
They may notice next time if they know it's there. People have different tolerances to lip synchronisation issues. I've been watching stuff with my OH that she never noticed it was out of sync until I mentioned it then she start demanding I turn it off...


fair point haha

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!