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Problems with 365 games

dandoc2 Avatar
9y, 2w agoPosted 9 years, 2 weeks ago
Hi i ordered the xbox 360 camera from 365 games on 8th november for £14.99
Then my friend said he wanted it so he ordered through mine but paid via paypal and paid £15.99 with £1 extra for the fast delivery

His came on 12th nov

Mine has yet to come/be disptached is still said being processed on my account even though i was charged on 10th ive contacted 365 games and they asked for my paypal reference so i gave them it -- that was a week ago and no-one has got back to me

Does anyone have a phone number for them as this is really peeing me off

Daniel
Other Links From 365 Games:
dandoc2 Avatar
9y, 2w agoPosted 9 years, 2 weeks ago
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Comments/page:
#1
Lol that's what you get for being tight & not paying the extra £1 :p :lol:
#2
sadiebabes
Lol that's what you get for being tight & not paying the extra £1 :p :lol:

no they said my payment hasnt been received -- i paid via paypal saving me the hassle of typing in all my card details

here i will post what they replied back

Date: 2007-11-14 15:19:31
Name: Jon

Message:

Hi, do you have the paypal transaction id for your order? It is still processing because the system cannot see any payment for the order or the payment has not cleared yet.


Thanks
365games
#3
Forward them your paypal receipt? Start a dispute?
#4
sadiebabes
Forward them your paypal receipt? Start a dispute?

But then if the dispute goes through i dont get my camera just my money back and 365 sell the camera now for £19
Wish there was some contact number or email address
#5
How did you email them in the first place? If you open a paypal dispute you don't have to escalate it to a claim straight away... Just wait and see what they say...
#6
sadiebabes
How did you email them in the first place? If you open a paypal dispute you don't have to escalate it to a claim straight away... Just wait and see what they say...

If you go on their website theres a contact us in the top ok will open the dispute thanks
#7
dandoc2
If you go on their website theres a contact us in the top ok will open the dispute thanks



Wasn't there a "reply to" address on the email that you received back from them?
#8

Domain name:
365games.co.uk

Registrant:
Xbite

Registrant type:
UK Individual

Registrant's address:
The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service.

Registrar:
Fasthosts Internet Ltd [Tag = FASTHOSTS]
URL: http://www.fasthosts.co.uk

Relevant dates:
Registered on: 29-Jan-2005
Renewal date: 29-Jan-2009
Last updated: 04-Mar-2007

Registration status:
Registered until renewal date.

Name servers:
ns1.365games.co.uk 88.208.222.198
ns2.365games.co.uk 88.208.222.199

WHOIS lookup made at 16:30:24 21-Nov-2007

"The registrant is a non-trading individual who has opted to have their
address omitted from the WHOIS service. " ?
#9
sadiebabes
Wasn't there a "reply to" address on the email that you received back from them?

No its on their website you make a answer and post it and they give you a number to check back on but no email address or anything

Have opend a dispute

And have left you rep
#10
Thanks Danny boy! Hope it gets sorted out for you... If not tell your mate that they got the order numbers mixed up & the one he has is yours :lol:
#11
sadiebabes
Thanks Danny boy! Hope it gets sorted out for you... If not tell your mate that they got the order numbers mixed up & the one he has is yours :lol:

lol i "borrowed" his uno code

I tried to leave you rep sadie but it said ive got to spread it around first but take note i will leave you some

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