problems with cex - HotUKDeals
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problems with cex

dougle34 Avatar
6y, 4m agoPosted 6 years, 4 months ago
bought a ide 2.5 hard drive of cex 3 weeks ago, received it 1.5 weeks later installed in laptop but was faulty, have returned drive and all information to cex but so far nothing. Have emailed them 4 times but no answer. Sent the item recorded deliverly and know they have it. What is the crack with cex and returns anybody else had sim......
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dougle34 Avatar
6y, 4m agoPosted 6 years, 4 months ago
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[mod]#1
did you buy it via paypal ? if so make a claim - thats what i had to do to get them to refund - they are cowboys
#2
did pay via paypal,but postage was another £2.00
[mod]#3
dougle34
did pay via paypal,but postage was another £2.00


just keep emailing them and claim via paypal - funny enough when i put a claim in they finally answered
#4
just put claim in via poaypal but will not let me up it too incled p&p
#5
report them to trading standards or easier to consumer direct

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