I had a 2 month free trial but have decided to cancel my member ship so I sent the 2 dvds back in one envelope and canceled my membership, they said they give 7 days for them to receive vds back and then it will be canceled. I received an email saying thankyou for returning one of the dvds even though they were in the same envelope so they must of received of them both! This morning I had an email dayig my 7 days had lapsed and I will be charged for the DVD and can not cancel my membership. They have my debit card details but i dont see how its fair I have to pay for something that m positive they received back! Any advise on how to tackle this later as I usually loose my temper on the phone.