Problems With Playtrade - HotUKDeals
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Problems With Playtrade

samwhitewick Avatar
7y, 11m agoPosted 7 years, 11 months ago
I ordered need for speed most wanted on play trade for £14. I waited about 5 days for it to be delivered (slow) and opened it. To my surprise....it was need for speed pro street!

With this i immediate contacted seller but no reply! So i submitted a claim on the 18th of decemeber. It says please wait 10 days for us to contact you about the claim. With Christmas being here I didnt expect an immediate reply, but its been 15 days and no reply!

When bitter wallet put play.com up for the worst company i thought..."surely they aren't, i have never had a problem with them"....well now i have!

So...what shall i do???
samwhitewick Avatar
7y, 11m agoPosted 7 years, 11 months ago
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Comments/page:
#1
Call play and tell them you want to speak to a manager:thumbsup:
Don't come off the call till it's sorted, dont let them fob you off.

http://www.contact-number.co.uk/contact-number.cfm?contact=Play
#2
how did you pay?
#3
onelife99;3922536
how did you pay?


debit card
#4
esq3585;3922535
Call play and tell them you want to speak to a manager:thumbsup:

http://www.contact-number.co.uk/contact-number.cfm?contact=Play


i shall do that later...cheers!
#5
It's not plays fault. so why would you slate them?
#6
Not Plays fault but they are duty bound to sort out the problem.
Amazon offer the same protection with Amazon marketplace as they do their own section so why shouldn't Play do the same :thumbsup:
#7
t0mm;3922757
It's not plays fault. so why would you slate them?


i know its not their problem, but play.com have not contacted me back for 15 days!

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