PS3 Deal with Carphonewarehouse - Sorted. Can anyone help with getting it set up online? - HotUKDeals
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PS3 Deal with Carphonewarehouse - Sorted. Can anyone help with getting it set up online?

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Hi Guys Just wandering if you of you have had the same problem with getting your 'free' PS3 off the Carphonewarehouse? I ordered my phone back in end of March, and the PS3 was suppose to arrive …
fuzzymuzzy Avatar
8y, 9m agoPosted 8 years, 9 months ago
Hi Guys

Just wandering if you of you have had the same problem with getting your 'free' PS3 off the Carphonewarehouse?

I ordered my phone back in end of March, and the PS3 was suppose to arrive 28days after. It still hasn't arrived, I have phoned and get through to customer service's who say they are out of stock and can't give me a date of when they are getting any more in.

I keep losing my temper to no benefit. If anyone else has had the same problem any advice you could give me?

Thanks
fuzzymuzzy Avatar
8y, 9m agoPosted 8 years, 9 months ago
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#1
Sounds like a fob off - maye there hoping you'll forget!

Go into your local store and speak to a manager maybe, or ring complaints department.

Good luck
#2
Yeah, but there is no chance of that!! I keep ringing and ringing, just sent another email to Complaints, didn't think of going into a store, might try that this weekend. Make a scene maybe!

Thanks
#3
If you get no joy at the store then threaten to stand outside warning off potential customers - always good for a giggle.
#4
Ritchie 2
If you get no joy at the store then threaten to stand outside warning off potential customers - always good for a giggle.


Good tactic, not tried it myself before but I've found threatening it gets people into action.

Alternatively e-mail Charles Dunstone. c.dunstone at cpw.co.uk I think?
#5
Lol, could be an idea!!

Will never use them again, I can say that much. How they can claim to be out of stock for over 10 weeks is a farce. They really are taking the micky!!

I sent Charles a letter, but still not got a reply!! No surprise there
#6
I think a lot of these deals, including cashback deals are purposefully made difficult meaning only the most persistent people actually get the PS3/cashback whereas most people simply give up as they have more important things to attend to.

Keep trying though.
#7
Phone up and ask for manager, say you want compensation for not being able to play MGS4!
#8
E-mail Charles as you'll get a reply within 2 days. Tell him they either need to provide one within a week (seeing as they're several weeks over already) or you'll buy one and they'll have to give you the money for it. Tell them you'll take them to small claims court if they don't provide.
#9
Thanks, just sent a copy of the letter on email. Probably won't get a reply but worth a shot..
#10
fuzzymuzzy
Thanks, just sent a copy of the letter on email. Probably won't get a reply but worth a shot..


You will, 2 days I think. If not keep sending and phone up and ask where the hell your reply is!!
#11
Oh Dunstone, where is my reply!! lol:whistling:
#12
Wohoo!!

Its arrived, I got a call from someone in the chief exec's office who was very helpful, 3 days later it was here. Happy days!! Thanks for your advice and ideas!


Now onto the next issue, does anyone know how to get it set up on the web? I have been trying for ages and cant work it out. With AOL and have a wireless router.

Everytime i get to entering the WPA key (which i thought is your password) it doesn't work.

Any ideas?

Thanks
Dan
#13
Well done, I assume you e-mailed?

Not sure about the ps3 though, sorry.
#14
Does the ps3 only accept WEP keys like the PSP & DS?
#15
Yeah emailed the day you guys suggested. They called up saying sorry again, but didnt know when it would be set, but it arrived on friday!! Bit of a coinicedence!

Im not that technical, but it finds my SSID and then asks for WLAN securtiy setting, you can choose three options, none, WEP or WPA-WPA2. This last one is highlighted? Not sure what any of that means!!
#16
fuzzymuzzy
Yeah emailed the day you guys suggested. They called up saying sorry again, but didnt know when it would be set, but it arrived on friday!! Bit of a coinicedence!

Im not that technical, but it finds my SSID and then asks for WLAN securtiy setting, you can choose three options, none, WEP or WPA-WPA2. This last one is highlighted? Not sure what any of that means!!


It depends on what your router is set on. If it's WEP then the ps3 needs to be set to WEP, if it's WPA then WPA.
#17
How do i know which one it is set up on, we have the laptop set up and the also the wii if that makes any differences?

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