PS3 DNS ERROR - 80710102 - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

PS3 DNS ERROR - 80710102

NFS Avatar
7y, 8m agoPosted 7 years, 8 months ago
Keep getting the above error when trying to sign in online on my PS3 or when going into the PSN store.

"an error has occured during communication with the server. This is a DNS error (80710102)"

Anyone else having the error, my router is a SKY one so cannot change any of the settings but I have only been getting this error message recently but it's winding me up now.

Anyone know of a solution?
NFS Avatar
7y, 8m agoPosted 7 years, 8 months ago

All Comments

(2) Jump to unreadPost a comment
Have you updated to yesterdays new firmware??? If not then this will solve your problems>>>
Have you updated to yesterdays new firmware??? If not then this will solve your problems>>>

Yeah I have the latest firmware on my PS3

Just found the following on the net and it has seemed to have sorted the problem

Ok, I've been scouring the internet trying to find a solution to this problem, and here's what I found (it worked for me, I'm hoping it works for you too.)

First some info, my PS3 stopped connecting to the internet following my 2.41 upgrade, not sure if that's connected or note. I'm in a wired condo building, so I have no access to a modem to reboot or anything else, so I needed to find a solution that didn't require access to a modem.

I found this on Yahoo Answers:

It's a little out of date (the guy suggests upgrading to 1.50) but I adapted it to work now, so here's what I did.

1. Go into Network Settings/Internet Connection Settings on your XMB

2. Select in order the following: Custom, Wired (I'm guessing it'll work for wireless too) Manual Settings, Auto-Detect, Manual...that should bring you to a page with a bunch of numbers on it in the look.

3. Go to your computer, run a DOS command prompt window and type ipconfig/all...that should bring you up a list of numbers and stuff, most of which you don't need.

4. The ones you need are IP Address and DNS Servers. Write both numbers down.

5. Back to the PS3, in IP address, put in the exact same number as your comupter uses, but add 1 to the last digit. So if you have 123.456.7.890 on the computer, then in the PS3 one, type 123.456.7.891

6. PS3 - don't touch the subnet, put the DNS server number from your computer into both the Default Router and Primary DNS spots on the PS3, leave the Secondary DNS at

7. Continue along the Network Settings, the next menu is MTU - just choose automatic, Proxy Server - Do Not Use, UPnP - enable, that will take you to a summary page, press X, and then select Test Connection. I then get Succeeded for everything and I'm back online.

8. Enjoy the internet.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!