Sony has issued a pre-emptive and overwhelming defence of PlayStation 3 ahead of a BBC Watchdog show tonight.
The television programme will focus on the hardware failure rate of the console and the so-called "yellow light of death", as well as highlight Sony's apparent refusal to fix the broken machines.
In response, Sony has written an enormous six-page document - reprinted exclusively on GamesIndustry.biz - that questions the validity and accuracy of the Watchdog report.
"From the correspondence to date, I have serious concerns as to the accuracy of these allegations and the likely tone of the Watchdog report," wrote Ray Maguire, MD of Sony UK, in response to Watchdog's allegations.
"The information that you have provided suggests a fundamental misunderstanding of the technical issues and a mis-characterisation of SCEUKs Out of Warranty repairs policy."