Had a call from Phones4u yesterday, my wife said they'd phoned about 4 times already over the last couple of days so I spoke to them. They said they wanted to give me a new phone for free, I asked if free meant free or did I have to extend my contract and pay that way. Of course I had to re-new my contract. I told him that I was on a 12 months free deal so I'd rather just cancel and take another 12 months free deal from the net. He said 12 months free isn't available anywhere anymore, I said it is and pointed him to the m2yd web-site (trading division of p4u). On the main page was 6 12 months free offers, 12 months contracts with free phones. He told me that they don't give anything away for free so you don't actually get 12 months free! I told him I've been doing cashback contract for years and if it says free then it's free! He said I'd have to sign up to a direct debit, I told him that I realised that but the cashback is the same as the direct debits making it free. He told me that I'd have to sign up to another direct debit for the phone (that is clearly free!). He then called me a liar for saying these offers were there even though he was looking at the web-site and could see them! He said I'd be better off taking a deal with him as the deals aren't available through m2yd (even though they are).
Anyone else getting these calls and how can they get away with lying like that and calling customers liars???