My lads just moved into a new flat and is trying to get a phone line set up. The last guy didn't have a phone but the one before him did.
He's called the Post Office to have them install a line and was told that there 'maybe a change of £107 if the lines been disconnected'.
After a few days they called him and said yes the lines is completely disconnected and there will be a charge.
At the weekend he plugged a phone into the socket and got a dial tone, when he dials he gets a message saying calls aren't allowed.
This doesn't sound like a 'completely disconnected' line to me ?
He's called the PO and told them and they say a dial tone means nothing ???
Are they just trying to get an extra 100 quid out of him or do you really get a dial tone on a disconnected line ??