Looks like I may have lost a parcel. I don't want to go into too many details here but...
... if a Parcel is sent by ParcelForce but handed over to a Post Office in the first place is there then any formal handover from the Post Office to ParcelForce when it is collected by the ParcelForce driver.
that is to say is the parcel barcode scanned at the Post Office or does the driver sign to say he has collected a certain number of parcels with the relevant barcodes.
Mnay thanks for any info