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Quicker Broadband

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Hi all i am currently on Sky max unlimited broadband and was getting speeds around 15mb however recently i am only getting 5mb i have phoned sky and they say it is BT fault. Phoned BT and they said it… Read More
hercules34 Avatar
7y, 5m agoPosted 7 years, 5 months ago
Hi all i am currently on Sky max unlimited broadband and was getting speeds around 15mb however recently i am only getting 5mb i have phoned sky and they say it is BT fault. Phoned BT and they said it was sky!!!! is there anway to increase the speed on my line e.g a booster or something

thanks
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hercules34 Avatar
7y, 5m agoPosted 7 years, 5 months ago
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#1
disconnect the bell wire(in each bt socket) if you have one, made a big difference to mine, think its the orange one but better google it to be sure
#2
Tell Sky that you pay them for your BB, ( not BT ) and it is their responsibility.
#3
Inactive
Tell Sky that you pay them for your BB, ( not BT ) and it is their responsibility.


Had similar problem with my orange broadband. Speed was reduced to a crawl for over a week. The problem was the BT line but I had to fight with orange for them to arrange to get it tested by BT.

You will have to keep on at Sky for them to get the line checked by BT. The trouble is the ISPs don't want to get BT involved as they probably have to pay them to get the line checked so they will drag their heels.

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