Quidco didn't track my Orange San Francisco purchase - HotUKDeals
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Quidco didn't track my Orange San Francisco purchase

squizzle Avatar
5y, 6m agoPosted 5 years, 6 months ago
Hi folks,

I bought the orange san francisco with £10 topup for £79.99 via quidco but it hasn't tracked. A lot of people say it should get £12 cashback but looking at the quidco t&c for orange cashback it says it's only valid on the basket value minus VAT and delivery. That's fine if I include the topup (basket value comes to over £65) but the invoice orange sent me only shows the value of the handset (£58.32) which is less than the qualifying amount to earn £12 cashback. So, putting in a claim - should I enter the order value inclusive of topup voucher or just the handset value?

Thanks for any advice on this.
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squizzle Avatar
5y, 6m agoPosted 5 years, 6 months ago
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1 Like #1
Mine didn't track either I waited 8 days and put in a manual claim and it then went through, just a bit slower to get my money.
banned#2
Welcome to QuidCo... try TopCashBack next time :)


Edited By: vlj on May 21, 2011 22:31
#3
Yeah it's not the first time this has happened to me. I have a TCB account but for some reason stopped using it.

@forrest2002, did you claim cashback for the handset + topup amount or just the handset?
banned 1 Like #4
put full transaction amount including any topups or extras.
1 Like #5
vlj
put full transaction amount including any topups or extras.


Yep as above, the full amount.

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