I bought the orange san francisco with £10 topup for £79.99 via quidco but it hasn't tracked. A lot of people say it should get £12 cashback but looking at the quidco t&c for orange cashback it says it's only valid on the basket value minus VAT and delivery. That's fine if I include the topup (basket value comes to over £65) but the invoice orange sent me only shows the value of the handset (£58.32) which is less than the qualifying amount to earn £12 cashback. So, putting in a claim - should I enter the order value inclusive of topup voucher or just the handset value?
Thanks for any advice on this.