really angry at vodafone grrrr! - HotUKDeals
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really angry at vodafone grrrr!

£0.00 @ Vodafone
I ordered a 5800 on the 10th of march and was told it was out of stock and would be back in 7-10 days. well stock came in on the 19th and i phoned and was told i probably wont get one from that bat…
mysterio84 Avatar
banned8y, 4d agoPosted 8 years, 4 days ago
I ordered a 5800 on the 10th of march and was told it was out of stock and would be back in 7-10 days.

well stock came in on the 19th and i phoned and was told i probably wont get one from that batch.
So i complained and was told i would receive one today and that it had been sent via royal mail.

Phoned vodafone to confirm and they told me i will not receive it today.
What the hell do they think they are playing at?
complete lies.
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mysterio84 Avatar
banned8y, 4d agoPosted 8 years, 4 days ago
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banned#1
cancel:thumbsup:
banned#2
it was an upgrade and i do not really want to cancel, its just the false promises and bull that comes out of their mouths.
#3
Well if you dont punish these companies by taking your business elsewhere why will they ever bother improving their service.
banned#4
the 5800 is the only phone i want and I would move but there are stock issues with a lot of companies.
#5
What deal did you get on an upgrade other than free handset?
Is it a normal upgrade or retention upgrade?
#6
They may be getting the same promises from their suppliers too especially as there are stock issues with other companies
banned#7
mysterio84
it was an upgrade and i do not really want to cancel, its just the false promises and bull that comes out of their mouths.


ALL mobile operators are the same. It's part of their Customer Service training.
#8
guv;4701121
ALL mobile operators are the same. It's part of their Customer Service training.

Your right there as T Mobile are doing it to me and I havent even joined them yet
Two different branches and their web chat sales thingy all told me that a certain deal with available and now when I go to order it quess what? Its not available and never was grrrr.

Annoyed isnt the word.....
banned#9
i have just spoken to them again, this time via email and the person said they can see the order on my account but cannot state when it will be delivered. i am totally confused, in the past 2 days i have been given three dates on which i will receive my phone, today the 21st, monday the 23rd and wed 25th. So what can these people see on the system that the person who told me it wont be delivered cant?

I just dont get it.
#10
Why dont you want to cancel and go elsewhere? Vodafones tariffs were nowt to write home about on my recent search.
#11
guv
ALL mobile operators are the same. It's part of their Customer Service training.


Indeed, they are all as bad as each other.
banned#12
i have been with vodafone for over 13 years thats really why i do not want to leave.
I have just phoned them again and they said there is an order on the system but i would never have received it today?!!

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