Receiving other people's Photobox prints and current Photobox quality - HotUKDeals
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Receiving other people's Photobox prints and current Photobox quality

JohnnyStar Avatar
9y, 5m agoPosted 9 years, 5 months ago
This has happened to me twice now and I'm wondering whether this is a pretty common experience for other people.

Last week my other half ordered some prints from Photobox for the first time using the 100 free prints offer. They arrived next day. (As an aside, the prints were dull and colours were washed out and this is the second time we've received prints like that - the last time I ordered my prints were the same quality and I sent them a sample back and they admitted the prints weren't right and had to reprint the batch).

This morning I get an unexpected knock from the postie and he gives me another Photobox pack addressed to the missus. I open it up and there is a set of photos (also dull and washed out, I might add) meant for somebody else with their contact details and order reference print on the top. Quite personal photos, actually.

It's not like the photos were printed at the same time as my wife's photos and inadvertantly put in the wrong envelope. My wife's only order was two weeks ago so how on earth do they print out her details on a despatch envelope and put somebody else's photos inside?

The same thing happened to me last year; got a pack of photos meant for somebody else.

Worries me that the same thing could so easily happen to my photos.

Anybody else had a similar experience and what do you think of the quality of Photobox's prints? (I was so disappointed that I ordered a sample of the same pictures from Fastlab to compare and the Fastlab photos were so much brighter and colourful, I just wish Fastlab had the same great picture management and ordering system as Photobox).

JS
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JohnnyStar Avatar
9y, 5m agoPosted 9 years, 5 months ago
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banned#1
Could have been worse, they could have been pictures of your wife with another bloke on holiday...

I know how much worse.
#2
JDeal
Could have been worse, they could have been pictures of your wife with another bloke on holiday...

I know how much worse.


Ouch, that IS unfortunate.

JS
[mod]#3
[SIZE=2]:shock: My photo's are special....................avert your gaze. :whistling:[/SIZE]
#4
JDeal
Could have been worse, they could have been pictures of your wife with another bloke on holiday...

I know how much worse.


Oh geez... :?
banned#5
Oh, it wasn't me.

Just a friend; we all laughed at him.
#6
JDeal
Oh, it wasn't me.

Just a friend; we all laughed at him.


:giggle:

I've ordered about 6 sets from Photobox recently and never had any problems with colours or different sets of photos.
#7
Not had that problem with photos, but have had other peoples stuff from play.com (called them and was told that the item would be resent to the other person and I could keep the one I had - this has happened more than once) the sticker was under the one with my name on.....

Often get other peoples stuff when I do the weekly shopping online too - and yet we have never had anything missing....
#8
Regarding quality, I recently did a little test. I prepared (on a properly calibrated monitor) a set of photographs, mixture of different typical shots. Sent them to different companies for processing and comapred the results. BY FAR the best was from Jessops (offline) (colours and sharpness was great). Then was pixum, which was OK (but still not as good as jessops), then it started going downhill with snapfish, photobox and kodak. Finally, the worst was Snappy Snaps (offline) who actually charged me £1 per print (6"x4"). Pixum has also an option to automatically optimize pictures before printing - this will greately enhance the colours if you send photos straight from the camera, without any editing. If you've prepared and edited your photos and just want to have the printed exactly as they are, use Jessops.

And I had also some prints meant for someone else delivered together with my own order from Kodak.
1 Like #9
I think thats the lesson then!, Never upload personal photos online incase they are sent to someone else!
#10
After working for a few years in a photolab I have to say that I've I'm become biased towards Fujifilm minilabs, the set up procedures are simple, the clean up is easy, it auto-flips negatives if they're loaded incorrectly (seen many mirror image prints in my time!) and the colour reproduction is nearly spot on.

I always found Kodak prints to have too much Yellow in them and Agfa equipment can be a pain in the arse to calibrate (which often leads to minimum wage lab techies not bothering to correct them!) and often having difficult chemical top up procedures. Shame though, as Agfa equipment can produce some beautiful prints.

I'd personally go to somewhere like the Fuji Labs inside some Sainsburys, or Jessops. Avoid online printing and Snappy Snaps like the plague.

Shame Jessops are shutting loads of their stores soon!
#11
Iom-RF
I think thats the lesson then!, Never upload personal photos online incase they are sent to someone else!


oops :oops:
#12
Cheers for the feedback.

I used to be really happy with Photobox; their tool for letting you choose exactly which area of your 6x4.5" dimensioned digital photo to put in the 6x4" frame for printing without having to manually reproportion all of your digital photos or accept an automated cropping process really is their best selling point for me.

But the quality of the pictures really lets them down now IMO.

As I said, had a load of photos printed a couple of months ago and the white dresses in the pictures looked dingy yellow. Got a few comparison shots done with Fastlab when they had their offer on and the difference was startling - shame their service and buggy "no I don't want compression but you'll compress them anyway" upload software let them down.

Might give Jessops a go but always thought their shops charged too much for digital printing; will have another look at their pricing.

Cheers, all.

JS
#13
Jelly
:giggle:

I've ordered about 6 sets from Photobox recently and never had any problems with colours or different sets of photos.


Jelly, what I would say is get a couple of comparison prints just to have a look at how other companies process the print; you might be surprised what you've put up with in the past with no comparison to put a print next to.

JS
#14

Might give Jessops a go but always thought their shops charged too much for digital printing; will have another look at their pricing.


They do prints at 5p (if you do more than 200). I always wait until I have a whole batch to print and then go. It's a tenner for 200 perfect prints. I'm happy with this price (cheaper than most online companies) and you are guaranteed next day service (in Oxford they actually usually do it within a couple of hours).
#15
I buy Digital Camera Shopper and PhotoBox came out top out of all the photo labs - i have been developing my photos with them for a while now and never had any probs. If you photos are more quality maybe it's the original images??
#16
Ordered to get Nectar Points, and guess what? Someone elses photos!!

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