Red Ring of Death - HotUKDeals
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Red Ring of Death

james02 Avatar
8y, 4d agoPosted 8 years, 4 days ago
Bad news, just as I was considering which new game to get (GOW2, Fable 2, Fallout etc) the RROD has appeared ! What are the chances of this being temporary.

What are microsoft like for repairs cost/customer service wise/time wise. How many years warranty is it, last I heard is that it was 3 years ?

HELP anyone ?
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james02 Avatar
8y, 4d agoPosted 8 years, 4 days ago
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(11) Jump to unreadPost a comment
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#1
Send it back ASAP.
#2
i recently sent mine off around the 20-24
i cant remember to be honest.
and according to site, its been repaired or replaced and I should receive it via UPS on 1/12/08.
So based on personal experience id say turn around of 2weeks ?
#3
I have read all the articles and they all refer to top right quadrant, mine is blank on top left and the red lights are flashing. I think this refers you back to the AV leads but they all seem fully "clicked" in.
#4
send it back (try and imply if you don't get it back for Christmas you wouldn't bother buying any games, this gets their attention and worked for my friend *said birthday though* and it was replaced instead of returned)
#5
james02
I have read all the articles and they all refer to top right quadrant, mine is blank on top left and the red lights are flashing. I think this refers you back to the AV leads but they all seem fully "clicked" in.


Does this mean it is nacked !!:-(
1 Like #6
as long as you didnt buy it second hand, and you can register it in your name they will repair it for free within 3 years of the MFR date on the back.

Failing that, it's £60 for a repair.

Which lights are showing red?

1, top left 2, top right

3, Bottom left 4, Bottom right
#7
DudeyGeeza
as long as you didnt buy it second hand, and you can register it in your name they will repair it for free within 3 years of the MFR date on the back.

Failing that, it's £60 for a repair.

Which lights are showing red?

1, top left 2, top right

3, Bottom left 4, Bottom right


2 3 and 4 all flashing
#8
james02
2 3 and 4 all flashing


weird, yes it kind of points to an AV cable issue, have you got any others you could try?

Clean the metal parts with a cloth or something, look inside the female port and the cable to see if there is anything not right.

AV cable is usually all 4 not with the top left blank.. maybe that light is dead lol..
#9
Is it upright or horizontal? Makes a difference to which light's flashing....

Sent ours back recently without any problems (had it over 2 years - but rightly said - it's 3 year warranty for this problem) - came back within 9 days with it's regular 1 month Live membership card.

And - I'd personally blag it - say it's the one light flashing and they'll no doubt fix it without any come back.
#10
DudeyGeeza
as long as you didnt buy it second hand, and you can register it in your name they will repair it for free within 3 years of the MFR date on the back.

Failing that, it's £60 for a repair.

Which lights are showing red?

1, top left 2, top right

3, Bottom left 4, Bottom right


Its three years from date of purchase.
And it shouldnt matter which 3 lights are flashing. Plus it can be confusing because sometimes the tilt sensor can be faulty which makes the console think its a different way up than it actually is, lighting up the wrong quadrants.
#11
Happened to me recently and from making the repair request on the website and receiving the console back was 8 days. Very efficient service, printed off the label and rang UPS they picked it up sameday and sent it to Frankfurt for repair. Got my own console back but with a new Mobo and a new DVD drive.

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