Refund Issues - HotUKDeals
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Refund Issues

wissamkhalil Avatar
7y, 4m agoPosted 7 years, 4 months ago
Hi All
I ordered, two weeks ago, a mattress from mattress24 believing the mattress would be delivered on a next day basis. It never did, not even 3 days later.
In a nutshell, I ended up canceling the purchase hoping that my money would be refunded as they said, within 5 days. Well It has been over 2 weeks by now and no refund was made.
It is worth noting that I made a purchase with a Credit Card.
My question would be, Who can I report them to?

Thanks
wissamkhalil Avatar
7y, 4m agoPosted 7 years, 4 months ago
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Comments/page:
#1
What did they say when you refund them to ask why the refund has not been made?
#2
Mostly excuses, such as there was a mix up, or we are going to do it today. The latest excuse was made few minutes ago, and they said the money was refunded yesterday!!
#3
too soon for the CC company anyway,think you have to wait 28 days at least
#4
the FBI, if they aren't interested then get the CIA on it.

If no joy there but I think the CIA will jump at this case then only ring interpol as a last resort.

Good luck.

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