I ordered, two weeks ago, a mattress from mattress24 believing the mattress would be delivered on a next day basis. It never did, not even 3 days later.
In a nutshell, I ended up canceling the purchase hoping that my money would be refunded as they said, within 5 days. Well It has been over 2 weeks by now and no refund was made.
It is worth noting that I made a purchase with a Credit Card.
My question would be, Who can I report them to?