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refund on ebay

pink-ka Avatar
5y, 10m agoPosted 5 years, 10 months ago
i want to refund someone on ebay as the postage i charged was alot more than what it cost when ive just posted it, he won 3 items and didnt ask for discount before paying so just wanted to send him abit back, i noticed theres a bit on paypal on the transaction that says refund, do i just do it that way, wasnt sure if i pressed that it would refund him the full amount. thanks
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pink-ka Avatar
5y, 10m agoPosted 5 years, 10 months ago
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banned#1
The best thing to do is contact him 1st and then maybe paypal gift him the amount instead.
2 Likes #2
Click refund in paypal & then it asks you how much you want to refund.
2 Likes #3
Has he asked for a refund ??

If he's not asked.... i would hold fire....
#4
RickT
Has he asked for a refund ??

If he's not asked.... i would hold fire....


Fair play to the OP for doing it, perhaps pre-empting a neg when the buyer sees the postage paid by the seller.
4 Likes #5
i feel abit bad as it was quite abit over what i charged, id rather send him some back.
2 Likes #6
I always do that if it 's different and send back via paypal gift
1 Like #7
this has happened to me a few times now on ebay, i always refund the difference then email the buyer to tell them why you refunded, Ive refunded less then a £1 in the past just to make sure my feedback stays at 100%.
click refund, then enter the amount you want to refund, be careful you dont refund the lot though.
7 Likes #8
whatsThePoint
pink-ka
i feel abit bad as it was quite abit over what i charged, id rather send him some back.
buyer would of taken postage charges into consideration when biddingrefund will be seen as getting the items cheaper

i know he must of been happy to pay it but he paid £15 and it was only £5 to send, so its quite a bit over, with them being quite big packages i wasnt sure what to charge and i always send recorded. ive sent him £7.50 back.
1 Like #9
Very nice of you pink-ka!! Good to see some honest people around :)
1 Like #10
pink-ka
whatsThePoint
pink-ka
i feel abit bad as it was quite abit over what i charged, id rather send him some back.
buyer would of taken postage charges into consideration when biddingrefund will be seen as getting the items cheaper
i know he must of been happy to pay it but he paid £15 and it was only £5 to send, so its quite a bit over, with them being quite big packages i wasnt sure what to charge and i always send recorded. ive sent him £7.50 back.

You are a credit to the human race ............... but what has happened to the other £2.50?
#11
nice on PK!! very decent :)
2 Likes #12
snowtiger
You are a credit to the human race ............... but what has happened to the other £2.50?

Packaging materials? The Postage includes postage costs and materials.
2 Likes #13
snowtiger
pink-ka
whatsThePoint
pink-ka
i feel abit bad as it was quite abit over what i charged, id rather send him some back.
buyer would of taken postage charges into consideration when biddingrefund will be seen as getting the items cheaper
i know he must of been happy to pay it but he paid £15 and it was only £5 to send, so its quite a bit over, with them being quite big packages i wasnt sure what to charge and i always send recorded. ive sent him £7.50 back.


You are a credit to the human race ............... but what has happened to the other £2.50?


sellotape isnt free, neither is petrol/bus fare to post office.
1 Like #14
whatsThePoint
pink-ka
whatsThePoint
pink-ka
i feel abit bad as it was quite abit over what i charged, id rather send him some back.
buyer would of taken postage charges into consideration when biddingrefund will be seen as getting the items cheaper
i know he must of been happy to pay it but he paid £15 and it was only £5 to send, so its quite a bit over, with them being quite big packages i wasnt sure what to charge and i always send recorded. ive sent him £7.50 back.
If the postage had been listed as £5 instead of £15 it's more than likely the item would of sold for £10 more (if more than 1 bidder)

i didnt charge £15 he won 3 items with £5 postage each, i would of given him a discount if he would of asked but he just paid. the other £2.50 can go towards my packaging and petrol to the post office.
1 Like #15
I think its a good thing you're doing. Don't question your conscience if you know ist right.

Do it, there is no way the buyer would make a negative issue about it!
1 Like #16
It's postage, packaging and handling. The price on the stickers does not accurately reflect the total cost.

He accepted the postage costs when he bid/bought the item. It's just an extra bit of profit.
1 Like #17
pink-ka
whatsThePoint
pink-ka
whatsThePoint
pink-ka
i feel abit bad as it was quite abit over what i charged, id rather send him some back.
buyer would of taken postage charges into consideration when biddingrefund will be seen as getting the items cheaper
i know he must of been happy to pay it but he paid £15 and it was only £5 to send, so its quite a bit over, with them being quite big packages i wasnt sure what to charge and i always send recorded. ive sent him £7.50 back.
If the postage had been listed as £5 instead of £15 it's more than likely the item would of sold for £10 more (if more than 1 bidder)


i didnt charge £15 he won 3 items with £5 postage each, i would of given him a discount if he would of asked but he just paid. the other £2.50 can go towards my packaging and petrol to the post office.
Good on ya OP & what goes around comes around & all that nonsense.
1 Like #18
peodude
It's postage, packaging and handling. The price on the stickers does not accurately reflect the total cost.

He accepted the postage costs when he bid/bought the item. It's just an extra bit of profit.
Maybe the buyer does not understand how ebay works & to take advantage of the buyer is also wrong.
Would you then offer a part refund if the buyer then asked you about the postage for the 3 items ?
1 Like #19
Good for you OP....!!

I know i would not of done as the P&P is factored into the price of the sale.

I know its wrong, but to make a few quid of the P&P goes towards the expensive ebay fees!

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