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Refusal to price reduce?

WoolyM Avatar
8y, 4m agoPosted 8 years, 4 months ago
Does anyone know. Is this a Tesco policy?
On my way home from the motorshow Tueday evening I popped into a local Tesco Store. It was about 8pm. I knew I needed bread so went to the bread counter to get a Tesco wholemeal loaf that is baked instore.

But I was astounded at what I saw. There was Tesco employee at the bread counter removing all the days store cooked wholemeal loaves into black sacks. When he was questioned as to why he said the bread was made fresh daily and that the bread he was removing from the display was to be disposed of as it was now old stock. He said it was not worth Tesco reducing the bread to clear stock as it did not cost them anymore to make it.

I was astounded at the waste being displayed. There were at least 4 full black sacks of bread and he was still in the process. Even though I and a friend I was with asked about purchasing some of the bread at a reduced price if all was being cleared this was rejected. I am aware that this store is not big on items such as bread pudding so I can only imagine that the destination for this bread was the refuse skip. Is this a new Tesco policy of ensuring that bread is only sold at full price or nothing?

I emailed Tesco customer service but as yet have not even recieved a confirmation that they have recieved the email.
Days later I am still infuriated at this display of waste. My friend is in full agreement. The employee was not removing the bread as part of a health clearance directive. We did check whether this may have been why he was just loading everything into refuse sacks but he said that it was because it was not cost effective for Tesco to reduce store cooked bread.
WoolyM Avatar
8y, 4m agoPosted 8 years, 4 months ago
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#1
shocking ! especially in this credit crunch we are in
#2
I don't know but I agree with you that it is disguting to throw it all away. Even if they gave it away free it would be good customer services
#3
:?thats shocking not sure on there policy though but even the birds or rspcb am sure would be happy to take it off there hands :x
#4
Could you not have just purchased a loaf at the normal price?

I agree that there shouldn't be that amount of wastage.
#5
Whilst they probably shouldn't have that much waste, is that any of your business? Do you have a go at your neighbours because they throw something out?

It has cost Tesco to make that amount so they've paid the price for it, they are within their rights to do what they want with it. If you were so concerned why didn't you buy at full price?

Maybe you were just after a bargain and are annoyed that you couldn't get something cheap?
#6
They normally reduce stuff with a short date - so whats different about the bread? Don't make sense!!
#7
9pm ish every evening my local tescos reduces all its instore bakery bread,french sticks and bloomers all go down to between 3p and 9p each

If one store can reduce to clear why does another waste i wonder?
#8
They don't have to reduce their stuff, if they continually reduce everything to next to nothing then most people will come in for it at rock bottom prices rather than pay full price. They're probably just encouraging people to buy at full price rather than basically giving the stuff away.
#9
Benjimoron
Whilst they probably shouldn't have that much waste, is that any of your business? Do you have a go at your neighbours because they throw something out?

It has cost Tesco to make that amount so they've paid the price for it, they are within their rights to do what they want with it. If you were so concerned why didn't you buy at full price?

Maybe you were just after a bargain and are annoyed that you couldn't get something cheap?



The store concerned was not in an affluent area so whatever ideas you may have built up about me personally there could not have been any justification for such behavior. There are many organisations in the area that have been set up to distribute food to those without sufficient funds. I am sure that an ethically minded company should not act in such a manner without justification. To save a few pennies on the profit line when profits are so huge is a debateable justification

I am just as annoyed that they have not attempted to reply to my email
[mod]#10
Reducing something cosistantly would set a bad precedent.
Saying that, they should be more careful with their stock control. They should bake minimum loaves and sell them and go out of stock and then customers should then buy packaged loaves.
If they want to throw them away, they are allowed to.
#11
WoolyM
The store concerned was not in an affluent area so whatever ideas you may have built up about me personally there could not have been any justification for such behavior. There are many organisations in the area that have been set up to distribute food to those without sufficient funds. I am sure that an ethically minded company should not act in such a manner without justification. To save a few pennies on the profit line when profits are so huge is a debateable justification

I am just as annoyed that they have not attempted to reply to my email


How do you know they weren't being taken to such organisations???

I agree that Tesco should do something good with this stuff, but at the end of the day it's their stuff and they can do what they like with it!

Personally I think you're more annoyed at not being able to get something cheap, I would probably feel the same.
banned#12
I pointed out 20 or so bottles of Innocent and Tropicana smoothie bottles out of date, I offered to buy them all but to no avail :-( said he would be breaking the law, so all to the skip they went over £60 worth of drinks.
#13
magicjay1986
Reducing something cosistantly would set a bad precedent.
Saying that, they should be more careful with their stock control. They should bake minimum loaves and sell them and go out of stock and then customers should then buy packaged loaves.
If they want to throw them away, they are allowed to.


Agreed, I've never understood why they have such a set pattern or reducing goods. I never know why people pay full price for most of the stuff as if you go it at the right tim you're guarenteed to get it for next to nothing.
#14
lumoruk
I pointed out 20 or so bottles of Innocent and Tropicana smoothie bottles out of date, I offered to buy them all but to no avail :-( said he would be breaking the law, so all to the skip they went over £60 worth of drinks.


Yep, can't sell goods out of date. Shame as it's such a waste.
#15
They can't sell perishable out of date goods that will potentially cause the consumer harm as they pose a microbiological risk. (Goods with a 'Use By' date)

They can legally sell goods after the 'Best Before' date however, although will do so at a reduced price due to less appealing appearance, etc.
#16
Worked in a Tescos bakery part time years ago, back in the days when I was young! It certainly wasn't policy to throw bread away then. Everything got recuced to clear. If there was that much being thrown away then I would say someone in stock control is going to get their bottom smacked for getting the production figures so wrong.
#17
That's what donut shops do as well. They put their old stock into a garbage bag and chuck it out into the bin. I once paid $2 for a bag of it lol But its against the store policy to sell these you just need to do it under the table.
#18
magicjay1986;2648261
Reducing something cosistantly would set a bad precedent.
Saying that, they should be more careful with their stock control. They should bake minimum loaves and sell them and go out of stock and then customers should then buy packaged loaves.
If they want to throw them away, they are allowed to.


Go out of stock? Not a good plan that really. I think Tesco will please more customers by baking too much and having to throw some away, rather than not enough and forcing customers to buy packaged loaves that they don't actually want.
#19
i reckon they will reply to your email, just takes a bit of time is all, they should have sold the bread at reduced price until midnight, too wasteful imho
#20
To be honest they were probably just taking it back to be sliced to sell the next day.
[mod]#21
Gazbert
Go out of stock? Not a good plan that really. I think Tesco will please more customers by baking too much and having to throw some away, rather than not enough and forcing customers to buy packaged loaves that they don't actually want.


I disagree entirely I am afraid. Its not as if they are going out of stock of all bread. There
are plenty of options on the shelf. They offer a bakery service as an alternative to shelf bread. If you really really want fresh bread go to a bakery.

What would you prefer as a cosumer and then what would you prefer as Tesco?

Tesco - less waste, saves money.
Consumer - less waste, bread still available.
#22
Tesco would prefer to have it all in stock and chuck some away at the end of the day or reduce it.

That's what they do in 99% of the stores so that's what they want. It makes sense, by going out of stock they may lose a sale worth £1, it probably only costs pennies to make the bread so they're better off baking an extra 10 just to chuck them away at the end of the day assuming they sell an extra one rather than going out of stock.
#23
I doubt very much whether Tesco were doing anything constructive with it. Our local supermarket used to give all the old fruit and veg to the local safari for the animals which I thought was a great idea and then Tesco took over and stopped it and stopped loads of other good ideas that were happening as well to stop waste.
#24
isn't there a bakers rule that bread should only be sold on the day it was made?
#25
gemz700
isn't there a bakers rule that bread should only be sold on the day it was made?


If there is then Tesco don't abide by it!
#26
Leila70
I doubt very much whether Tesco were doing anything constructive with it. Our local supermarket used to give all the old fruit and veg to the local safari for the animals which I thought was a great idea and then Tesco took over and stopped it and stopped loads of other good ideas that were happening as well to stop waste.


Tesco are only out to make money, it's far cheaper for them to throw it away than to organise delivery or pick up of the waste.
#27
I must admit that at most supermarkets around here you used to be able to get reduced stuff at silly prices, like 5p for a loaf of bread. Whilst it's often still reduced, the stuff tends to sell at 75% or 50% of the price now, rather than ridiculous prices. I think it'd because word about the reduced items in supermarkets has spread a lot more over recent years and people know when and where to go and get it...
#28
"He said it was not worth Tesco reducing the bread to clear stock as it did not cost them anymore to make it."

This is just stupid - even if they sold it for a penny a loaf they are still getting back some of the cost to make it. It's standard business practise to get some contribution to the fixed costs of manufacturing, however small.

This shows what happens when people who can't spell their own name are put in charge. He had probably misread a memo.
#29
OfnPanad
"He said it was not worth Tesco reducing the bread to clear stock as it did not cost them anymore to make it."

This is just stupid - even if they sold it for a penny a loaf they are still getting back some of the cost to make it. It's standard business practise to get some contribution to the fixed costs of manufacturing, however small.

This shows what happens when people who can't spell their own name are put in charge. He had probably misread a memo.


BUT, selling them for 1p would mean that people wouldn't buy full price, they'd wait until they were 1p so it would cost Tesco money.
#30
Benjimoron
Tesco are only out to make money, it's far cheaper for them to throw it away than to organise delivery or pick up of the waste.


I don't see how it is cheaper to dump than have people pick it up once a week for free. It worked fine without any cost before. Once Tesco stopped the practice it actually caused them more problems as the dumped fruit and veg was rotting in skips and attracting rats and swarms of insects and they had to have more storage for the waste so I'm afraid I don't agree on that point.
#31
Leila70
I don't see how it is cheaper to dump than have people pick it up once a week for free. It worked fine without any cost before. Once Tesco stopped the practice it actually caused them more problems as the dumped fruit and veg was rotting in skips and attracting rats and swarms of insects and they had to have more storage for the waste so I'm afraid I don't agree on that point.


If it was cheaper for them then they would do it, believe me!
#32
Leila70
I don't see how it is cheaper to dump than have people pick it up once a week for free. It worked fine without any cost before. Once Tesco stopped the practice it actually caused them more problems as the dumped fruit and veg was rotting in skips and attracting rats and swarms of insects and they had to have more storage for the waste so I'm afraid I don't agree on that point.


If they give you a free loaf of bread then it means that you won't need to buy a loaf of bread. Potential cash lost: the full price of a loaf of bread.

Plus they have to pay someone to reduce it. It can take a long time to reduce things with the scanners, printers, etc... so it'll cost them £6 per hour of reducing time at a minimum.
#33
I spoke to my local tesco about this before as well (literally right across the street from us), as we came home a little late one night and the kid wanted some donuts and freshly baked cookies etc but as we approached the section, they were pouring full trays of everything into several black sacks, as if they hadn't sold a single item that day.

When we asked to buy some, he said he couldn't sell it at a reduced price and had been instructed he's not allowed to sell at full price either because they're going in the bin. :O

I was shocked to say the least because this is an every day occurance and they're literally throwing away £100's every day.
#34
Benjimoron
Whilst they probably shouldn't have that much waste, is that any of your business? Do you have a go at your neighbours because they throw something out?
It has cost Tesco to make that amount so they've paid the price for it, they are within their rights to do what they want with it. If you were so concerned why didn't you buy at full price?

Maybe you were just after a bargain and are annoyed that you couldn't get something cheap?


Benjimoron
Agreed, I've never understood why they have such a set pattern or reducing goods. I never know why people pay full price for most of the stuff as if you go it at the right tim you're guarenteed to get it for next to nothing.


Benjimoron
To be honest they were probably just taking it back to be sliced to sell the next day.


Benjimoron
Tesco would prefer to have it all in stock and chuck some away at the end of the day or reduce it.

That's what they do in 99% of the stores so that's what they want.


Benjimoron
Tesco are only out to make money, it's far cheaper for them to throw it away than to organise delivery or pick up of the waste.


Benjimoron
BUT, selling them for 1p would mean that people wouldn't buy full price, they'd wait until they were 1p so it would cost Tesco money.


:? :thinking: :?
#35
duckmagicuk2
If they give you a free loaf of bread then it means that you won't need to buy a loaf of bread. Potential cash lost: the full price of a loaf of bread.

Plus they have to pay someone to reduce it. It can take a long time to reduce things with the scanners, printers, etc... so it'll cost them £6 per hour of reducing time at a minimum.


Actually, all they'd have to do is stick a sign saying everything at 20p or whatever infront of it and I'm sure it would sell quickly.

Most staff kind of hang about anyway, so it wouldn't be any extra bother/salary spent but I do hear what you're saying about full price bread sales going into decline because people would wait an extra couple hours to buy hugely reduced items but that's just the way it is

To be honest, they spend hours looking for other products sell by dates every day to reduce, whereas freshly baked goods would be easier as it's not scattered all over the store, so a simple sign infront of the isle would be more convenient.
#36
Morissons sell reduced bread rolls but havent seen reduced bread there
[mod]#37
realfriendlyman;2650791
Actually, all they'd have to do is stick a sign saying everything at 20p or whatever infront of it and I'm sure it would sell quickly.


Not nowadays.........everything has to have a barcode on it to go through the system so they can keep a track of all money in the till and stock levels.

I think this argument is more about people wanting to save a few pennies than it is waste.

It's only about a £1 for bread anyway and if you are concerned with waste then start with the bakeries who bin far, far more on there production lines.
#38
realfriendlyman
Actually, all they'd have to do is stick a sign saying everything at 20p or whatever infront of it and I'm sure it would sell quickly.

Most staff kind of hang about anyway, so it wouldn't be any extra bother/salary spent but I do hear what you're saying about full price bread sales going into decline because people would wait an extra couple hours to buy hugely reduced items but that's just the way it is

To be honest, they spend hours looking for other products sell by dates every day to reduce, whereas freshly baked goods would be easier as it's not scattered all over the store, so a simple sign infront of the isle would be more convenient.


And how would this be registered at the checkout?
#39
Liddle ol' me
:? :thinking: :?


I don't understand?
#40
duckmagicuk2
If they give you a free loaf of bread then it means that you won't need to buy a loaf of bread. Potential cash lost: the full price of a loaf of bread.

Plus they have to pay someone to reduce it. It can take a long time to reduce things with the scanners, printers, etc... so it'll cost them £6 per hour of reducing time at a minimum.


I'm afraid you must have missed what my original comment was because what you have said has nothing whatsoever to do with what I was talking about

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