Repair request to Microsoft for xbox360 - HotUKDeals
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Repair request to Microsoft for xbox360

souljacker Avatar
5y, 9m agoPosted 5 years, 9 months ago
How long does it usually take for the address label to be emailed to you once you've put the repair request in?
I did one yesterday dinner time but still haven't received the label
souljacker Avatar
5y, 9m agoPosted 5 years, 9 months ago
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banned#1
they told me 2 weeks, but if i remember rightly i think i contacted them monday and it came thursday but it came with UPS and they slapped it on the box and took it that day and recieved it back about 3 weeks later as had to go to germany.

but it all can depend on the fault, mine was disc tray.
#2
Mine came within an hour or two then I just wrapped it and rang UPS.

Ring MS again and request they resend it.
#3
2 weeks to email an address label??!!
#4
All mine got delivered within 3 days. One actuly came with UPS and I just put on box and he took it away.
#5
All mine got delivered within 3 days. One actuly came with UPS and I just put on box and he took it away.
#6
souljacker
2 weeks to email an address label??!!


I think they meant two weeks turnaround until you get the 360 back. Email shouldn't take longer than an hour and in most cases will be almost instant.

If you haven't received it by now then it's likely they got your email address wrong or something.
banned#7
Ungreat
souljacker
2 weeks to email an address label??!!


I think they meant two weeks turnaround until you get the 360 back. Email shouldn't take longer than an hour and in most cases will be almost instant.

If you haven't received it by now then it's likely they got your email address wrong or something.


no the turn around is 6-8 weeks, they state 2 weeks depending how you want the label as you can receive within an hour and print yourself or they will send which they say usually 5 days but they have to state 2 weeks to cover themselves for some reason.


sorry misread your info about being emailed to you, but usually within an hour or so, check your junk if not call them and email to a gmail as windows live can be fussy.

Edited By: HybridTheory on Mar 05, 2011 22:05
#8
Called them as I still haven't received it, he did a new order and said the email should arrive in a few hours, still nothing :( checked my junk mail and filters
#9
souljacker
Called them as I still haven't received it, he did a new order and said the email should arrive in a few hours, still nothing :( checked my junk mail and filters


Mine did this the other week, I waited a day or so then it came through, used to be instant. Not sure what the hold up is of late, over the weekend I think it will take longer, wouldn't be suprised if it's no longer automatic and requires authentication.
#10
Ah right, thanks for that, looks like I'll have to wait until Monday to see if it arrives
#11
still no sign of it..useless :(

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