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Returning HD DVD Player to Argos

odriscoll Avatar
8y, 11m agoPosted 8 years, 11 months ago
I recently purchased a hd dvd player from argos and also paid for the extended warranty, in wake of the recent turn of warner to blu ray i want to return it to argos for voucers or my money back, is this possible?
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odriscoll Avatar
8y, 11m agoPosted 8 years, 11 months ago
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banned 1 Like #1
If its within the 14 day cooling off period, I dont see any problem.

How recent is "recent"?
1 Like #2
Have you opened it?
#3
Depends on how recent you bought it I guess. If they wont have it back then I'd shift it as fast as you can before other people catch on to the hd/blu-ray news.
If you're selling it with the warranty I don't think it will be too hard to sell.
#4
How recent is recent? They still have the 30 day money-back guarantee... (http://www.argos.co.uk/static/StaticDisplay/includeName/ReturnsAndRefunds.htm)
#5
Erm december 23rd i bought it.
#6
Again... is it new and sealed or have you opened it?
#7
Opened sorry.
1 Like #8
Mate its really simple.

Box it up (but don't actually need the box still)

take it to argos with receipt and you can have a refund in full.

Obviously its excluded from the 28 day money back guarantee right?

But its faulty. It keeps locking up, and your sick of having to turn it off at the plug to reset it :thumbsup:

Your not happy and you certainly don't want a replacement as this is not the first time you have heard about these problems with this model, when you looked at internet forums lots of people have had the same issues.

Money back thank you

:thumbsup:
#9
col
Mate its really simple.

Box it up (but don't actually need the box still)

take it to argos with receipt and you can have a refund in full.

Obviously its excluded from the 28 day money back guarantee right?

But its faulty. It keeps locking up, and your sick of having to turn it off at the plug to reset it :thumbsup:

Your not happy and you certainly don't want a replacement as this is not the first time you have heard these about these problems with this model, when you looked at internet forums lots of people have had the same issues.

Money back thank you

:thumbsup:


Yep, what he said!
#10
Argos won't take it back in that case, not unless it's faulty... Your best bet is to sell it on... or if you have the balls, try and say it's faulty... see if you can get a refund. But that entirely depends on the member of staff you get. If you get a student, and you have your receipt as well, then wooo refund. Whereas if you get the manager of 25 years who lives and breathes Argos... trouble.
#11
Depends how well you can repack it, Argos specify you can return the product within 30 days if:

Most things we sell are covered by our 30-day money-back guarantee. Just return them to any store, unused, in their original undamaged packaging, in a saleable condition, along with the receipt* and we'll give you a refund.


http://www.argos.co.uk/static/StaticDisplay/includeName/ReturnsAndRefunds.htm

John
#12
Hmm i might try it thanks, ye its exempt from 30 day money back guarantee.
#13
Don't even think about selling it on its faulty right :thumbsup:

Do you seriously think ANY member of Argos is going to accuse you of lying or TEST the machine :-D lol

Believe me there is NO come back

Happy days
#14
i wonder how many more will be wanting refunds with this news
#15
The only problem is im 17 and even my angriest face doesnt look angry lol
#16
odriscoll
Hmm i might try it thanks, ye its exempt from 30 day money back guarantee.


If you say what I said I 100% guarantee a full refund :-D

As you have a receipt you don't even have to box it at all :thumbsup:
#17
odriscoll
The only problem is im 17 and even my angriest face doesnt look angry lol


You don't need to be angry your product has a year warranty and your disappointed with its faulty performance. Once you tell them of the Models history they will realise that a replacement is not an option so refund it is.
#18
So just say ive read that there is a large problem with this specific model?
#19
Yea it's best not to be angry because then they think that you're putting the blame on them and your less likely to get a refund.

Don't forget to say that you're tried it with a variety of HD DVD's which work on your xbox 360 but not on your 'faulty' machine.
#20
odriscoll
So just say ive read that there is a large problem with this specific model?


Thats right, the forums are full of people getting the same faults we discussed, you have no interest in owning another now you have lost all faith.
#21
Don't even think about vouchers, you have your receipt and you should only be offered refund by original method of payment :thumbsup:
#22
lol. This is just like saying i want a refund for my dvd player because this film I want isnt available on it.
#23
There may be a problem as i think my mum paid for it with high street vouchers and her card (to make up the rest)
#24
deathtrap3000
lol. This is just like saying i want a refund for my dvd player because this film I want isnt available on it.


Clearly you didn't read the thread :?

This HD DVD player is faulty and has a known history of the same problem :thumbsup:
#25
odriscoll
There may be a problem as i think my mum paid for it with high street vouchers and her card (to make up the rest)


Ok in theory you have to use the same card it was paid on then they could give you gift card to value of high street vouchers also.
But with chip and pin you could get away with using your own card (assuming you have one :) )
#26
Even i know its faulty, i was there, kept locking up so i came home to watch my ps3 blue rays :whistling:

weren't any of you at the HUDK party?
#27
No i was at the HUKD one.
#28
odriscoll
No i was at the HUKD one.


thats um...what i said :oops:
#29
Will they also refund me on the extended warrant i purchased? (£20)
#30
Yeah good party, bluey's saved the day
#31
odriscoll
Will they also refund me on the extended warrant i purchased? (£20)


Thats a more difficult question :thinking:

Maybe cos its in the first year still but I would be willing to lose this if necessary personally
#32
Ok thanks for your help :)
#33
odriscoll
Ok thanks for your help :)


No worries and good luck let me know how you get on :thumbsup:

Col
#34
I also recently bought a HD DVD and am not to bothered by this news as warner dont stop making HD DVD's till may and given the back catalouge of titles from them and the fact that paramont and dreamworks and a few others only supply on HD DVD you may be cutting your nose off in spite, yeah this is a big move and a huge dent for HD DVD but i dont think its the end the format wars as yet, microsoft wont want to take this sitting with there heads in the sand and will try to salvage it somehow IMO the best way to ensure you get all you want is a dual format player or aHD DVD and PS3.
banned#35
computerbitz
I also recently bought a HD DVD and am not to bothered by this news as warner dont stop making HD DVD's till may and given the back catalouge of titles from them and the fact that paramont and dreamworks and a few others only supply on HD DVD you may be cutting your nose off in spite, yeah this is a big move and a huge dent for HD DVD but i dont think its the end the format wars as yet, microsoft wont want to take this sitting with there heads in the sand and will try to salvage it somehow IMO the best way to ensure you get all you want is a dual format player or aHD DVD and PS3.

exactly as i said in a previous thread, a HD movie is still hd and looks just as good whether its played on blu ray or HD DVD disc so I will wait and see how the pricing goes and look forward to grabbing some bargains whilst adopting blu ray
#36
Theres simply no reason to get a dual format player as its a total waste of money.Its going to be completly useless as most films will be released on Blu-ray. All HD-DVD offers is dreamworks and paramount exclusisve films but even then once their deal runs out there going to move to the Blu-ray camp too. Blu-ray at the monet has alot more exclusives on its side so buying a dual format player is a waste of money. What can Microsoft do? They dont own any movie studios, they dont even release their own media on HD-DVD format. Infact there probably just surporting HD-DVD to slow down the Blu-ray adaoption rate as much as possible so that PS3 sells less. And another reason for Microsoft to support HD-DVD is so that the format wars cause digital downloads of media i.e. through Xbox Live, become more popular so that they can make more money.
#37
Don't give up on HD-DVD yet, porn is with HD-DVD and they were the decider back in the VHS/Beta-Max days. I still have money on HD-DVD.

It's not exclusively Microsofts format either by the way, developed with other companies like Toshiba, which what some of the posts in this thread suggest.
#38
manzi
Theres simply no reason to get a dual format player as its a total waste of money.Its going to be completly useless as most films will be released on Blu-ray. All HD-DVD offers is dreamworks and paramount exclusisve films but even then once their deal runs out there going to move to the Blu-ray camp too. Blu-ray at the monet has alot more exclusives on its side so buying a dual format player is a waste of money. What can Microsoft do? They dont own any movie studios, they dont even release their own media on HD-DVD format. Infact there probably just surporting HD-DVD to slow down the Blu-ray adaoption rate as much as possible so that PS3 sells less. And another reason for Microsoft to support HD-DVD is so that the format wars cause digital downloads of media i.e. through Xbox Live, become more popular so that they can make more money.



You see what cant understand here is the bad atitude towards dual format being a waste of money, if its dual format it aint a waste competition benefits us all as for prices we pay for films and also it would ensure that the average joe who aint got a clue can start buying again without concern or confusion and lets be honest thats why neither format has hit top note as of yet.
I am not a fan of either format and have no preference what format i buy a film on i just want to be able to buy what i want on a high definition film disc of either format so long as pic and features are good it dont matter as long as it plays
#39
TomWilko
Don't give up on HD-DVD yet, porn is with HD-DVD and they were the decider back in the VHS/Beta-Max days. I still have money on HD-DVD.

It's not exclusively Microsofts format either by the way, developed with other companies like Toshiba, which what some of the posts in this thread suggest.




LOL :D
#40
computerbitz
I also recently bought a HD DVD and am not to bothered by this news as warner dont stop making HD DVD's till may and given the back catalouge of titles from them and the fact that paramont and dreamworks and a few others only supply on HD DVD you may be cutting your nose off in spite, yeah this is a big move and a huge dent for HD DVD but i dont think its the end the format wars as yet, microsoft wont want to take this sitting with there heads in the sand and will try to salvage it somehow IMO the best way to ensure you get all you want is a dual format player or aHD DVD and PS3.


microsoft lol they will help out just like they helped the sega Dreamcast out back in the day. film studios are the ones that can make and break a format, pity ms doesn't own any. i am not a fan boy, but i personally feel hd-dvd is dead. i feel sorry for tosh. with warner and others going blu ray, consumers are just gonna go for blu ray.

ouch:

http://www.engadgethd.com/2008/01/05/michael-bay-says-hd-dvd-will-die-a-slow-death/http://www.engadgethd.com/2008/01/05/michael-bay-says-hd-dvd-will-die-a-slow-death/

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