Returning items to Play.com - HotUKDeals
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Returning items to Play.com

Civic EG6 Avatar
8y, 8m agoPosted 8 years, 8 months ago
I returned an item back to play.com over 14 days ago. But I still havent recieved a refund to my CC. Do they always take this long? Also it doesnt help that they dont have an email address, looks like Ill have to phone.
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Civic EG6 Avatar
8y, 8m agoPosted 8 years, 8 months ago
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#1
I had a similar problem with a return not being registered in "my account" section.

I rang and it was actioned, cleared and refunded within seconds. First class.
#2
Another thing, they said to kinda send it back recorded. But I just sent it via first class. I carnt see it being lost, but Ive still kept the reciept.
#3
Not worth sending back more than first class anyway, unless it's worth more than £34.

As you'll get this refunded anyway as long as you have the proof of postage.
#4
You mean I can get my postage back, even if the item returned was unwanted?

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