Returning open TV to amazon - HotUKDeals
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Returning open TV to amazon

system_error01 Avatar
6y, 6m agoPosted 6 years, 6 months ago
Hi, I was just wondering if anyone could help me out.

I ordered a 42" TV from amazon which arrived on Thursday. However after opening the box I and realised that the TV is slightly too small (i know I should have checked this out earlier). ... I was therefore wondering whether it is still possible for me to send it back to amazon, eventhough it has been opened.

I looked on the website with regards to the returns policy and for large items it says it should be in its "original" condition... I'm not sure if that means I can still return it because it has not been used or anything and is still in its original condition ...?

Thanks for the help alll......
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system_error01 Avatar
6y, 6m agoPosted 6 years, 6 months ago
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(17) Jump to unreadPost a comment
Comments/page:
#1
Will be fine.
#2
yeah it should be fine

just contact the returns support centre and they'll reaffirm that it's fine to return it if you're concerned
#3
the thing that Im not specifically sure about is if "original" condition means unopened...?
#4
system_error01
the thing that Im not specifically sure about is if "original" condition means unopened...?


Doesn't matter.
#5
Sale of Goods act applies here - you can reject items and let Amazon know within 7 days of delivery
#6
OK, You all seem to know what you are talking about, will inform them today ... thanks
#7
just contact them they will arrange a collection for the tv
#8
n1ttygr1tty
just contact them they will arrange a collection for the tv


You'll have to pay for the return postage though.
#9
ive had a few things collected n returned for free, dvd players etc, but you could be right with tvs as they are heavier, so might be worth looking into
#10
bassman_uk
Sale of Goods act applies here - you can reject items and let Amazon know within 7 days of delivery


That's actually the Distance Selling Act. SoGA is all about goods being up to scratch.
#11
dxx
That's actually the Distance Selling Act. SoGA is all about goods being up to scratch.


yeah I stand corrected - I blame my tired head for the mix up :thumbsup:
#12
Delivery Rates for Returned Items

Amazon refunds policy

Suggests you can return it within 7 days of receiving it, but you need to cough up to the return postage :)
#13
Maybe your new TV has an 'intermittent' fault? :whistling:;-)
#14
bassman_uk
Maybe your new TV has an 'intermittent' fault? :whistling:;-)


Nah - Just cough up the return postage...

Bad advice bassman :thinking:
#15
Mallinersha
Nah - Just cough up the return postage...

Bad advice bassman :thinking:


The TV might be faulty though if they had of decided to keep it.
suspended#16
bassman_uk
Maybe your new TV has an 'intermittent' fault? :whistling:;-)


Yeh like a smashed screen... :-D
#17
anyone know how much the p&p will be for returning the item? the link given is only for small items? ... lol jonny the box was damaged on delivery, could prob get away with a smashed screen

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