Rewards First- the hut, etc --is it a scam?? - HotUKDeals
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Rewards First- the hut, etc --is it a scam??

grimlocksbrain Avatar
5y, 11m agoPosted 5 years, 11 months ago
Just ordered from The Hut, and got a link for £10 cashback as long as i join this scheme.
1st month free, then £15/month. You can "cancel any time".


Has anyone done this to get the £10 or is it a complicated hassle for a tenner?


Your Rewards First Membership Benefits:

Always check your Rewards First membership, before making a purchase; you never know how much you are going to save!

Discounts – With over 10,000 offers and discounts to choose from you could never become bored when searching out a new deal or a special treat for someone special.
Merchants – We work closely with over 700 merchants to bring you the latest deals.
Updates – Our Merchants and discounts are reviewed and updated on a regular basis to ensure that only the best deals are available for you.
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grimlocksbrain Avatar
5y, 11m agoPosted 5 years, 11 months ago
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[mod] 1 Like #1
They are a con.........they are charging £10pm for vouchers that are freely available on here and other sites.

They got in trouble last year for misleading people when they called themselves High Street Max.
#2
Don't do it.
#3
how can i stop the scam?
5 Likes #4
jacquelina
how can i stop the scam?


up-plug your computer.
#5
Yes it is a scam, and what's worse companies like FLYBE direct you to their site (for which FLYBE gets a commission) when you book with them, which makes you feel they are legit. Try complaining to FLYBE and they all but admit that they are scamming you, but basically don't care, it's the commission they are after.
#6
Rewards First got me on ebay just after I made a purchase . The first I knew of this was when I saw their name on my bank statement . Fortunately only one months fees had been taken .I had no idea who this company was and had to google there name . Then I remembered the offer of £10 cash-back which I am certain I never completed so I am still at a loss as to how they got my bank details . When I phoned them to ask for a refund i was told they don't do refunds . Ebay have not yet responded to my request for info , and a government watchdog told me to send the company a recorded letter . I'm not optimistic !
2 Likes #7
eurgh....the hut.....such lowlifes!
#8
I had the same problem as alanwhitham1. I do not ever record siging up but since October tehy have taken £14.95 from my account and unfortunetely I only picked this up now so they owe me 4 months. I also had teh same problem with High Street Max who got me for about £150. I think these people should be banned from the internet.
#9
I had the same problem as alanwhitham1. I do not ever record siging up but since October tehy have taken £14.95 from my account and unfortunetely I only picked this up now so they owe me 4 months. I also had teh same problem with High Street Max who got me for about £150. I think these people should be banned from the internet.
#10
how do i cancel my account and get rid of the scam
1 Like #11
I signed up with shoppers discounts and rewards and cancelled after I received the voucher no problem.
#12
Just noticed my latest credit card bill had RewardsFirst £14.95 on it. I couldn't remember what that was but after reading these postings it all became clear. I ordered from Zavvi in April and there was an offer to have some of the cost of my order free. Like an idiot I clicked and then saw sense and thought no more of it - more fool me. But I never signed up to anything. I've just contacted them to cancel my 'membership' and will now wait for a reply. Otherwise, I shall have to contact the credit card company to cancel my card and issue me with another one - unless anyone knows an easier way. This outfit - and all the companies involved - should be pulled up over it. I shall be more wary next time.
#13
Got me too and I'm struggling to think of how they got my details. Certainly didn't do cash back offer. cancel the acrd and get another.
#14
short and sweet.

conned through raileasy, link came up through there website stating cash back clicked on the link and now they have taken 3 payments of 14.95 from my account.

justin.
#15
hardiejustin
short and sweet.

conned through raileasy, link came up through there website stating cash back clicked on the link and now they have taken 3 payments of 14.95 from my account.

justin.


More fool you.
banned 1 Like #16
TUSSFC
hardiejustin
short and sweet.

conned through raileasy, link came up through there website stating cash back clicked on the link and now they have taken 3 payments of 14.95 from my account.

justin.

More fool you.

Idiot..... he's obviously been conned as have a lot of us, calling him a fool makes you the fool in my book
#17
I did this for Shopper Discounts and Rewards (same principle) back in September 09 via National Express and cancelled the following month. I received my cashback no probs and wasn't charged anything in total for the membership.

Can't vouch for Rewards First though.
#18
They just got me as well.

Rewards First dont know who they are never heard of them, ive only ever purchased through what i thought was a secure site ie: Ebay Paypal etc.

They have now taken 2 x payments of £14.95 from my account Im shocked and appalled
#19
Syzable
They are a con.........they are charging £10pm for vouchers that are freely available on here and other sites.

They got in trouble last year for misleading people when they called themselves High Street Max.


Has anybody heard of www.highstreetmax.com? Fraud I think! ("Misc" thread)

High-Street Max wriggles out of cashback deal (Blogs.Mirror.co.uk)

High street max? (MoneySavingExpert.com)

BFN,

fp.
#20
I too have been caught out by this unscrupulous, devious & non transparent marketing scam. I purchased train tickets through Rail Easy (who throgh association are equally implicated) .

I do not recall completing any details on a form, and it would have been completely out of character for me to provide my bank details to a 3rd party. I do however recall there was a postal addresss to send off for £15 cash back but I never got round to doing this.
Before I knew it I had 3 payments taken from my bank account for £14.95 each.

I called my banks fraud department & they have stopped payments - although this may take a month .... so another payment.

I have also called Rewards First. They eventually said that they will refund one of the payments (we'll see). They refused to refund the other payments. They promised to email me the screen shot of my application with my bank details plus terms & conditions & copies of the 3 confirmation emails they claim to have sent me. Needless to say I have not received any of these.

Rail Easy have sent me a link to the web site they say I would have applied through ... but I do not recognise this. This link clearly says there is a trial periods & then you will be charges £9.95/ month (I was charged £14.95). I would never have applied for this so it is an out & out scam.

Avoid Raileasy & Rewards First like the plague
REWARDS NEVER!!
#21
My son has had exactly the same thing happen to him. This pop-up from the Raileasy website, all you do is fill in the form and they think they can take £9.95 a month from a students account. I got in touch with the Trading Standards and Action Fraud. The Trading standards are taking this further as they said it's a breach of the data protection act. This is a criminal offence and have forwarded all the information I gave them. Just Google 'Rewards first scam' and you will see this is common.
Trading Standards advised me to get in touch with Raileasy as they are as much involved. I did contact them and they said they were sorry and would get the money from rewards first paid back into my sons account. By apologising they accept responsibility and know they are to blame. Oh by the way, they only did this as I told them that the Trading Standard Office advised me.
They also told me I should forward this information to the Information Commissioners Office, which I gladly did.
I would advise anyone who's been caught out by this despicible company to do the same.. If you would like details and phone numbers of people who need contacting then e-mail me at *************I will gladly help you where I can.. This is an e-mail account i've opened just for this. These people must be stopped.



Edited By: magicjay1986 on Sep 02, 2011 18:06
[mod]#22
Please do not post personal information.
banned 2 Likes #23
The fail in this thread is epic.

Can I point out that you willingly signed up to these schemes obviously thinking it was a get rich quick thing. The fact that you didn't

A) read the terms and conditions and
B) cancel when you should have

Means it's nobody's fault but your own. And therefore not a "scam"
#24
Hi there - I'm looking into schemes like this for an article I'm writing for The Times. Could anybody who feels they have been misled by a scheme like this and who would be willing to be photographed as a case study for the story please get in touch via leah dot milner at thetimes dot co dot uk (writing out email to avoid too much spam)

Many thanks
Leah
#25
i signed up to rewards first via zavvi, when i purchased a headset it said claim £10 back, I signed up, got my cheque after 10days i think, cashed in sameday and cancelled sameday :) no other charges
#26
I got scammed too!
Just got back from travelling and read my bank statement to find that £14.95 has been debeted from my account 8 times!!
I remember the option for cash back coming up on 'i want one of those.com' and i thought why not? there wasnt a supscription cost, i trusted the web page i was on (i want one of those.com) and i DID NOT have to put my card details in. as far as i knew this would be credited to my account on the website!!

I contacted them (from a number provided by my bank as i couldnt cancel it because it was a direct debit. the money is actually manually taken on a monthly bases meaning that they actually have to keep your details on file!!) and cancelled the subscription. "Carl Green" told me this was normal and asked me why i thought i deserved a refund!! and i said "because i couldnt cancel this. his reply was simply "well match.com does it"

luckily enough for me my bank have kindly obliged to investigate this themselves and refund me the £119.60 that theyu took from me.
#27
I had money taken from my account for 3 years, from the horrid company. I spoke to a lady called Natalie kulkur who said she was a team leader. yet she didn't have a clue. She was very Rude and un helpful.. I Did get my money back in the end when i told her i was talking them to watchdog she quickly changed her mind and offered me my full refund, I believe this company is a complete scam, Has anyone gone on to the rewards now site, half the discounts are not even worth the monthly fee. I also had a friend who was ripped off by this company and again he got a full refund when he said he would be taking them to court. DON'T BEAT AROUND THE BUSH WITH THIS COMPANY, TELL THEM YOUR TAKING THEM TO WATCHDOG,TRADING STANDARDS, SMALL CLAIMS ETC.. AND THEY WILL REFUND YOUR MONEY RIGHT AWAY.. ..
#28
ladyshyann
I had money taken from my account for 3 years, from the horrid company. I spoke to a lady called Natalie kulkur who said she was a team leader. yet she didn't have a clue. She was very Rude and un helpful.. I Did get my money back in the end when i told her i was talking them to watchdog she quickly changed her mind and offered me my full refund, I believe this company is a complete scam, Has anyone gone on to the rewards now site, half the discounts are not even worth the monthly fee. I also had a friend who was ripped off by this company and again he got a full refund when he said he would be taking them to court. DON'T BEAT AROUND THE BUSH WITH THIS COMPANY, TELL THEM YOUR TAKING THEM TO WATCHDOG,TRADING STANDARDS, SMALL CLAIMS ETC.. AND THEY WILL REFUND YOUR MONEY RIGHT AWAY.. ..


ladyshyann, you can't "take someone to WatchDog". If you're really lucky you might have your case examined by one of the WatchDog team and presented to Rewards First for review but that would be highly unlikely.
banned 1 Like #29
They took money for 3 years? Really? Seriously?!

You must be very very stupid
#30
READ THIS

How does Chargeback work?
Complain to your bank not more than 120 days (180 for international purchases through Visa only) after realising there's a problem, and ask to dispute the transaction. Your bank can then put the procedure in motion to claim the money back from the supplier's bank. For some cases you will need to contact the seller first though so it's also good practice to do this.
At this point, the onus is on your bank to get the money back if a transaction hasn't been completed properly and you should get a refund. Importantly, as it's asking for money back from the supplier's bank, not the supplier itself, the money should come even if the supplier itself has gone bust but this isn't guaranteed.
Again, it's worth noting most bank staff don't really know about this procedure, so you may need to explain it to them.
Some possible reasons for claiming a Chargeback are:
• Technical - expired authorisation or a processing error by the bank
• Clerical - being charged multiple times or being billed for the incorrect amount
• Quality - the goods were not as described or were defective
• Delivery - the goods were not received as promised
• Fraud - you have been the victim of fraud and did not authorise the purchase
If you're told to put your request in writing here's a template letter to help:
Chargeback refund Problems opening the letter?


[insert your name
and address]

[insert date]
[insert name and
address of your bank]

Dear Sir or Madam,

Account number: [insert card number]

Ref: [select from Visa / Mastercard] Chargeback

[Use this section for all letters]
I am writing to request that under your Chargeback rules you reimburse me the value of [enter amount] as [select from full payment for / partial payment towards] a [enter item purchased] I paid for with my [select from debit / credit] to [enter company name] on [enter date].

[Use this section if the company has gone into administration or delete]
My claim is made on the grounds that the company has gone into administration and I will not be able to receive the item or my money back.

[Use this section if you have a faulty good or delete]
My claim is made on the grounds that the item purchased was faulty in the following ways ([enter brief details on what was wrong with your item]) and I have been unable to resolve my complaint with the supplier.

[Use this section if you have been the victim of fraud or delete]
My claim is made on the grounds that I did not authorise or attempt to carry out this transaction and have been the victim of fraud.

[Use this section if there has been a clerical error or delete]
My claim is made on the grounds that there has been a clerical error as [select from I have been charged multiple times for one item / I have been billed for the wrong amount].

[Use this section for all letters]
I look forward to a full and prompt response to this letter within 14 days.

Yours faithfully,

[insert your signature]

[insert your name (printed)]

[Include any evidence you have to prove your case to help your claim]
#31
richp

up-plug your computer.


hahahahah :D
#32
I to have been ripped of with this I noticed the 14.95 taken from my account I phoned my bank and reported it. The woman then looked at my account and it seems they had been taking the money every month since last year I had never heard of them and did a google for them and found out what they were I never gave them permission or anything for them to do this luckily my bank had a great big file on them they changed my card and sent me a new one and because Id been duped the bank refunded all the money they had stolen from me and they DID steal it so get in touch with your bank they should be able to help.. The point though is that the start of it was when I bought a printer from Ebuyer.co.uk and told Id get a tenner cash back I just had to fill in the form to receive the cash back I thought the refund was from ebuyer but alas it was from first directand thats what started it buy the way I never received the ten pound cash back plus if the bank hadnt refunded me It would have cost me over a hundred quid.
#33
DONT DO IT!!!!!!! I had the same when I booked through Flybe... thought my details were being requested for a £14.95 refund!!!!! Up to today they have taken £14.95 per month totaling just over £120 and I cant stop the payments from being made to them. My credit card have stated because I entered into an agreement with them (which is never ending by the way) they are unable to stop the payments only Rewards First can.... and surprise surprise they are ignoring all contact by me!! One poor man I read about has been scammed by them for £4000 Goodness knows how much I will end up paying them by the time I pop my clogs!! :(
#34
kaarina10
I too have been caught out by this unscrupulous, devious & non transparent marketing scam. I purchased train tickets through Rail Easy (who throgh association are equally implicated) .

I do not recall completing any details on a form, and it would have been completely out of character for me to provide my bank details to a 3rd party. I do however recall there was a postal addresss to send off for £15 cash back but I never got round to doing this.
Before I knew it I had 3 payments taken from my bank account for £14.95 each.

I called my banks fraud department & they have stopped payments - although this may take a month .... so another payment.

I have also called Rewards First. They eventually said that they will refund one of the payments (we'll see). They refused to refund the other payments. They promised to email me the screen shot of my application with my bank details plus terms & conditions & copies of the 3 confirmation emails they claim to have sent me. Needless to say I have not received any of these.

Rail Easy have sent me a link to the web site they say I would have applied through ... but I do not recognise this. This link clearly says there is a trial periods & then you will be charges £9.95/ month (I was charged £14.95). I would never have applied for this so it is an out & out scam.

Avoid Raileasy & Rewards First like the plague
REWARDS NEVER!!


Thanks for the warning...
#35
im not saying people are fools/silly/soft for being scammed but how exactly did you get scammed?
is it a case of a pop up saying your entitled to cash back etc and you filled in your details again or is this a bit more "clever"
ive used a few of the sites listed on this thread and i dont recall anything offering me cashback (maybe it did and i just ignored it)
#36
dcx_badass
It's a big banner like this:

http://www.rewardsfirst.co.uk/images/home_roll/T60103_538x250_U01_03.gif


dont recall seeing anything like that - is it a pop up thou?

sorry to be a pain,just cant understand how i works
#37
It is a scam cancel it
#38
satipn
It is a scam cancel it


They might be less upfront about their membership fee than they should be but it's certainly not a scam.

I have successfully claimed cashback cheques from them as well as from Shopper Discounts and Rewards, Complete Savings and Let's Go Rewards over the years and never been charged a penny for membership because I cancelled within the free trial period. I can't even say cancelling has been any harder than sending a quick e-mail or making a simple phone call.

Sure they might try to convince you that you're missing out on a lot of potential savings but you just have to stand your ground and be sure you remember to cancel on time.

The trouble with most people is that they don't read the small print!
#39
ebuyer now direct you to rewards first after a sale stating £20 cb so i take it its a scam or do you just cancel immediately and claim the 20 sovs
1 Like #40
the porter
ebuyer now direct you to rewards first after a sale stating £20 cb so i take it its a scam or do you just cancel immediately and claim the 20 sovs

See my post above

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