Some of you may have saw my thread yesterday wondering about an "incorrect" phone bill!
Well phoned them last night and to cut a long story short basically T-Mobile contracts have a minimum call time of 1 minute, so if you call someone and get their answer machine straight away - takes 1 - 2 seconds for you to hang up (unless you want to leave a msg) BUT THEY TAKE 1 MINUTE AWAY!!!!
So 10 times = 10 minutes out of your contract minutes!!
Then when some calls were made outside of allowance and was for 1-2 seconds they charged us 25.5p FOR GETTING TO SOMEONES ANSWERING MACHINE!
WHAT A JOKE!!