I went into my local post office to do a few things yesterday (get postal order, send three things recorded delivery). I think that I may have been ripped off (admitedly only by about £1.50).
The lady weighed the first, much larger parcel and printed a label for it. She then sorted the other bits. She then gave me the total price and I paid by credit card. As I was sticking address labels, stamps and sorting the postal order, I wasn't paying that much attention to what she was doing.
As I was leaving I saw that she was only then weighing the smallest parcel and checking its size. According to my receipt, she'd charged me £3 for the large parcel, AND £3 worth of stamps for the much smaller DVD-sized parcel (and she hadn't even weighed it by that point). There was a big queue and I wasn't sure enough to argue by that point.
There are three possibilities:
*She made a mistake, and didn't want to admit, so rectified it after I was leaving
*She did it for speed, as there was a large queue and thought the price difference was small enough not to be minded
*She is on the take: over charging people for postage, and taking the profit in the surplus stamps.
Either way this is very annoying, as you would hope to be able to trust people in the post office to be reliable and not make mistakes, or be on the take.
Has anyone else had a similar experience? Is there any comeback I might have?