Router: Does it hold any personal info? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Router: Does it hold any personal info?

cycleman Avatar
8y, 10m agoPosted 8 years, 10 months ago
OK I can already hear the sniggers, but long story short I seem to have a dodgy router (wired) that I need to return/replace. Thing is I read somewhere on the internet that you should remove all personal data from your router if returning it...is that true? I didn't think a router was capable of holding data, just transfering it.
Please advise me!!!
Tags:
cycleman Avatar
8y, 10m agoPosted 8 years, 10 months ago
Options

All Comments

(13) Jump to unreadPost a comment
Comments/page:
#1
Some can have log files.
What about your network access name and password (ADSL)

Theres usualy a factory reset button.
#2
Do a factory reset and all data will be wiped.
#3
stora
What about your network access name and password (ADSL)


Thats what I would have thought. Delete that info before sending it back.
#4
Probably should have added I'm going thru virgin cable modem, how do i do a factory reset?
#5
cycleman
Probably should have added I'm going thru virgin cable modem, how do i do a factory reset?



Thought you said router. :thinking:

No your Cable Modem does not hold any data.
#6
Yes I did say router, my virgin broadband runs thru the router
#7
http://www.fotosearch.com/comp/isp/isp126/businessman-banging-his-head-against-the-wall-~-ispc026073.jpg
#8
Don't know your router model but I think most routers have a recessed button on the back. Use a paperclip or similar to push it in and hold for a few seconds to reset.
#9
stora
http://www.fotosearch.com/comp/isp/isp126/businessman-banging-his-head-against-the-wall-~-ispc026073.jpg

mmmm........ can't see I can make it much clearer....
#10
yipykayay
Don't know your router model but I think most routers have a recessed button on the back. Use a paperclip or similar to push it in and hold for a few seconds to reset.

Thanks yipykayay, just seen it that will clear everything will it?
#11
cycleman;1436364
Thanks yipykayay, just seen it that will clear everything will it?

Yes, so make sure you have a note of all your settings before you touch it:thumbsup:
#12
cycleman
Yes I did say router, my virgin broadband runs thru the router


You're fine, I understood what you meant - if you had a combined ADSL modem/router then it would have your adsl login and password. However as your router is separate to the cable modem then there are no login details there, you should be fine although it's probably worth doing a factory reset anyway as it only takes a matter of seconds.

John
#13
Johnmcl7
You're fine, I understood what you meant - if you had a combined ADSL modem/router then it would have your adsl login and password. However as your router is separate to the cable modem then there are no login details there, you should be fine although it's probably worth doing a factory reset anyway as it only takes a matter of seconds.

John


Cheers John, spent 1/2 hour on Belkins helpline today, after going thru every possible check under the sun they eventually conceded must be a faulty router, just wanted to make sure none of my info was on it before returning...

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!