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Royal Mail compensation

welshboy Avatar
6y, 7m agoPosted 6 years, 7 months ago
Can anyone give me a bit of help with this.
I sold a lyle and scott cardigan on ebay to a seller with 0 feedback and they have said that it has gone missing i sent the cardi 1st class and have still got the reciept. Will i get the £55 that i sold it for back and what forms will we both have to fill in ?
Thanks for any help.
welshboy Avatar
6y, 7m agoPosted 6 years, 7 months ago
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banned#1
why didn't you send special delivery for that amount?

"Does the First Class service entitle me to compensation for lost, damaged or delayed items?

You can claim compensation of up to £41 for lost or damaged items. Remember you'll need a certificate of posting to make a claim. You can also claim for delayed items. Find out more."


http://www.postoffice.co.uk/portal/po/content1?catId=19100216&mediaId=19100217
#2
http://www.royalmail.com/portal/rm/content1?catId=14000176&mediaId=3100011

Over 90% of First Class mail arrives the next working day, but if yours doesn’t, the information below will tell you how we can help.

Has your mail item arrived five or more working days after it was posted?
If so, your mail is classified as ‘delayed’, and we’ll give you compensation of 12 First Class stamps. If you provide additional evidence of delay and your claim for compensation is accepted, you will be sent a cheque for £5, or for £10 if your item has suffered substantial delay (i.e. was delivered more than eleven working days after the day of posting') and you provide additional evidence or proof of delay.

What happens if your mail is lost?
If your mail gets lost, we’ll give you a minimum compensation of 12 First Class stamps. However, if there was something of value in your mail, we'll refund the actual loss, up to maximum value of 100 First Class stamps or up to the market value, whichever is the smaller amount. Please apply for this within 12 months.

Please note that we do not pay compensation without an original certificate of posting being produced.
banned#3
Absolute school boy to send something that isn't recorded. Most likely your being scammed especially since he has no feedbackand the buyer received it but nothing you can do as you can't get proof of delivery.

You can get up to £41 from post office with cert of posting
#4
http://www.royalmail.com/portal/rm/content2?catId=14000176&mediaId=3100011

"What happens if your mail is lost?
If your mail gets lost, we’ll give you a minimum compensation of 12 First Class stamps. However, if there was something of value in your mail, we'll refund the actual loss, up to a maximum value of 100 First Class stamps or up to the market value, whichever is the smaller amount. Please apply for this within 12 months.

Please note that we do not pay compensation without an original certificate of posting being produced."
http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181
#5
Next time send SD, you have been targeted for a scam, your only option is to try and claim through RM.
#6
whats this a copy n paste lesson?:lol:

have to put a claim in with royal mail......never send anything just first class that you cant afford to lose or thats worth more than 100x first class stamp

provide your receipt and the paypal claim that you are going to lose as proof and you should get back 100x price of stamp in a cheque was £39 but someone above has put £41 (not sure if price of stamps have just risen)

another example of the casual scammer culture paypal has created
#7
Schoolboy error on my part indeed wont be doing it again thanks for the replies though guys much appretiated.
[helper]#8
I do hope you get sorted out. However, I do think that Royal Mail will eventully stop paying out on ebay 'non receipts' where stuff has just been sent ordinary post.
#9
LJM
I do hope you get sorted out. However, I do think that Royal Mail will eventully stop paying out on ebay 'non receipts' where stuff has just been sent ordinary post.


doubt it.......although they have started sending out letters to the recipient to ask them to confirm they have not received the item.
#10
for any chance of compensation you will have to pledge to give them your first born child,they will then refuse the claim and send you a book of stamps instead
#11
They may not payout as they will say the item did not have adequate insurance.If you make a claim you need to get the value down to £41 some how for what it was insured for. I've noticed recently they have been asking a lot more on the value of items when i send them now.
[helper]#12
casparwhite
doubt it.......although they have started sending out letters to the recipient to ask them to confirm they have not received the item.


Why do you tnink they wont do this in future, Caspar? Royal Mail have been taken for mugs for years with this problem!

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