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Royal Mail enquiry! - Rep added 4 help

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I've just sold an item on ebay for £36.00 - but not sure what method of postage to use? Which type of delivery is insured and which type of delivery gives you proof of postage? Thanks in advance, will… Read More
bilalbilal Avatar
7y, 10m agoPosted 7 years, 10 months ago
I've just sold an item on ebay for £36.00 - but not sure what method of postage to use?
Which type of delivery is insured and which type of delivery gives you proof of postage?
Thanks in advance, will add rep 4 any help!
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bilalbilal Avatar
7y, 10m agoPosted 7 years, 10 months ago
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1 Like #1
Send it first class recorded, it's the safest way to cover yourself against scammers on ebay.

All deliveries are insured to some extent, I think first class is £35-36, so that's about right. All deliveries also give you proof of postage, but recorded means you can prove it was posted and reached it's destination. So if the buyer claims they didn't receive it, you can prove they did and paypal will find in your favour.
1 Like #2
recorded delivery - insures for up to £35
depending on weight - upto 1kg you can do 2nd class - makes it cheaper for you:thumbsup:
1 Like #3
I would personally forget recorded as we often ( at work - i deal with the mail ) get recorded items stuffed into the sack which we don't sign for. Special Delivery next day is your best bet & is insured :thumbsup:
banned 1 Like #4
defo recorded or even special delivery, that should hopwfully stop people trying to claim back off paypal
#5
holly100;6288457
recorded delivery - insures for up to £35
depending on weight - upto 1kg you can do 2nd class - makes it cheaper for you:thumbsup:

£39 for first class..

Send first class recorded.
#6
send special which starts at £5.05 to get there before 1pm .... before 9am is even more

recorded is hit and miss if RM actually get a sig, and posties tend to sign for it too
#7
As long as you post from the post office you will always get a proof of postage from the counter clerk no matter which way you send it but yes 1st class recorded is the best way and if you are going to make a habit of selling on ebay give the buyer an option of how they would like it sent so you do not end up out of pocket sending something recorded when they have only paid second class.
#8
The parcel is 1.4KG and worth £36.00 - Should first class recorded do?
#9
What delivery method did you state in your auction? Cos that's what you have to send it by.
banned#10
if you dont want the hassle of them saying they havent received it, then send recorded, that is proof they have or havent
#11
darren9030
I would personally forget recorded as we often ( at work - i deal with the mail ) get recorded items stuffed into the sack which we don't sign for. Special Delivery next day is your best bet & is insured :thumbsup:


Well this isn't a work item, it's for ebay.

"Forget recorded" at your own peril OP.

Special delivery is overkill for a £36 item IMO
#12
faevilangel
send special which starts at £5.05 to get there before 1pm .... before 9am is even more

recorded is hit and miss if RM actually get a sig, and posties tend to sign for it too


rbquk
As long as you post from the post office you will always get a proof of postage from the counter clerk no matter which way you send it but yes 1st class recorded is the best way and if you are going to make a habit of selling on ebay give the buyer an option of how they would like it sent so you do not end up out of pocket sending something recorded when they have only paid second class.


bilalbilal
The parcel is 1.4KG and worth £36.00 - Should first class recorded do?


Cant add rep to you lot mate sorry I've given out too much!!!! Thanks everyone :thumbsup:
#13
i would go recorded delivery.
For any item you post you can get a receipt as proof of postage that will automatically insure up to £35 - but the insurance paid is only with proof the item is worth that value., and they probably wont refunde delivery costs.

e.g. i sold a game on ebay that got lost using just 1st class delivery - i gave a printoff of how much the item was won for, which they refunded, but they made a statement to say postage would not be refunded - crazy cos its the mail system that failed...
#14
bilalbilal
The parcel is 1.4KG and worth £36.00 - Should first class recorded do?

yes i would - i always send recorded - trackable as well -

over 1200 feedback - only 1 not delivered - which was sent back to me by R.M

considering i live in area were posties are very militant - down tools if coffee isnt hot enough - pretty good going:thumbsup:
#15
ChipSticks
Well this isn't a work item, it's for ebay.

"Forget recorded" at your own peril OP.

Special delivery is overkill for a £36 item IMO

Yes obviously it's the op's choice but Recorded is dodgy. I sent something ( personal ) Recorded which never arrived. The Royal Mail made all the excuses under the sun & ended up giving me a book of stamps :x for something worth £32.
#16
grimlocksbrain
i would go recorded delivery.
For any item you post you can get a receipt as proof of postage that will automatically insure up to £35 - but the insurance paid is only with proof the item is worth that value., and they probably wont refunde delivery costs.

e.g. i sold a game on ebay that got lost using just 1st class delivery - i gave a printoff of how much the item was won for, which they refunded, but they made a statement to say postage would not be refunded - crazy cos its the mail system that failed...


RM won't refund postage costs for eBay items, due to sellers overcharging etc.

I'd definitely send 1st class recorded, as it'll be insured for up to £39.00. It'll cost £5.90.
#17
rbquk
As long as you post from the post office you will always get a proof of postage from the counter clerk no matter which way you send it but yes 1st class recorded is the best way and if you are going to make a habit of selling on ebay give the buyer an option of how they would like it sent so you do not end up out of pocket sending something recorded when they have only paid second class.


not true.... the Postal office will give you a "receipt" which you can use to get your money back if the item vanishes but to get a signature on an item, you need to use the appropriate service,.

NEVER EVER let an ebayer choose the delivery method, they will always choose the cheapest, and some will ask you to send non recorded as they will win a paypal claim

The onus is on the seller to get the item to the buyer, its up to the seller to choose the appropriate method which meets the paypal terms and conditions, which is the item needs online tracking, so you need either recorded or special delivery, or use one of the approved couriers that paypal recommend.
#18
bilalbilal
The parcel is 1.4KG and worth £36.00 - Should first class recorded do?


That is going to cost you a fortune recorded or special and a fair wack for normal delivery. If you haven't mentioned recorded I would just obtain proof of postage and leave it at that, I send my ebay stuff without recorded delivery ever since they insisted I post it for nothing. I offer the b uyer to send it recorded for £1 extra and as far as I am concerned if they don't take the extra protection it is down to them not me. I've proved I have posted and would expect Paypal to find in my favour - not saying they would, mind........

What item is it??

its up to the seller to choose the appropriate method which meets the paypal terms and conditions, which is the item needs online tracking,


Didn't realise that

they will always choose the cheapest,


Agreed. But I have to offer "Free postage" for video games - so how do I get round that? Send it recorded anyway and lose out? I bought one listed as recorded delivery and it did go for a bit more than other similar items, but only by about 50p
banned#19
Johnboy_1975
That is going to cost you a fortune recorded or special and a fair wack for normal delivery. If you haven't mentioned recorded I would just obtain proof of postage and leave it at that, I send my ebay stuff without recorded delivery ever since they insisted I post it for nothing. I offer the b uyer to send it recorded for £1 extra and as far as I am concerned if they don't take the extra protection it is down to them not me. I've proved I have posted and would expect Paypal to find in my favour - not saying they would, mind........
What item is it??


without proof of receipt paypal would refund
#20
Johnboy_1975
That is going to cost you a fortune recorded or special and a fair wack for normal delivery. If you haven't mentioned recorded I would just obtain proof of postage and leave it at that, I send my ebay stuff without recorded delivery ever since they insisted I post it for nothing. I offer the b uyer to send it recorded for £1 extra and as far as I am concerned if they don't take the extra protection it is down to them not me. [COLOR="Red"]I've proved I have posted and would expect Paypal to find in my favour[/COLOR] - not saying they would, mind........

What item is it??


The definitely wouldn't :) You've got to be able to prove that it's been delivered, not just posted, as the onus is on you (as the seller) to make sure it arrives with the buyer. The only services that'll do this are Recorded or Special Delivery, or via couriers such as DHL.
#21
Johnboy_1975
That is going to cost you a fortune recorded or special and a fair wack for normal delivery. If you haven't mentioned recorded I would just obtain proof of postage and leave it at that, I send my ebay stuff without recorded delivery ever since they insisted I post it for nothing. I offer the b uyer to send it recorded for £1 extra and as far as I am concerned if they don't take the extra protection it is down to them not me. I've proved I have posted and would expect Paypal to find in my favour - not saying they would, mind........


you will lose any claim with paypal as you cannot prove the item gets to the buyer.. the recorded is to protect you, not the buyer

is 70p saving on postage, worth it when you will lose your money and your item ? Just bump up the price to cover the extra if needed
#22
faevilangel
you will lose any claim with paypal as you cannot prove the item gets to the buyer.. the recorded is to protect you, not the buyer


+1

Always always send recorded, add the extra 70p to the postage charges so you're not out of pocket.
#23
regardless you need signiture for a paypal claim but once that claim has been lost if you dont have signiture.... then you send in a print out of the lost claim and refund with your royal mail proof of postage(not recorded just standard) and you will receive a full refund upto 100x the price of a first class stamp which is currently £39


you dont have to send recorded you are still covered for the same amount regardless......just means you may have to muck about a little
#24
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?
#25
bilalbilal;6288597
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?

£14? :| You'd be lucky if they didn't neg you for overcharging.

I'd send it RMSD to be sure they didn't neg me.
banned#26
bilalbilal
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?


£5.90 for 1400g:thumbsup:

try link, you can change the weight if needed: http://sg.royalmail.com/portal/rm/PriceFinderResults?pageId=pc_sltc_rm_results&keyname=rmPriceFinderResults&catId=23500532


First Class stamps* Delivery Aim 1 Day Up to £39 No £5.15

Recorded (Signed For) First Class stamps* Delivery Aim 1 Day Up to £39 Proof of Delivery £5.90

Special Delivery 9.00am Guaranteed by 9:00am next day Up to £50 Tracked £18.30

Special Delivery Next Day Guaranteed by 1:00pm next day Up to £500 Tracked £8.65

Standard Parcels Delivery Aim 3 Days Up to £39 No £4.41
#27
bilalbilal
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?


You've charged the buyer £14 :w00t:

As I put abover, it'll cost £5.90, but if you've charged that amount I think they'll bee a bit peeved when it arrives.
#28
Babbabooey
What delivery method did you state in your auction? Cos that's what you have to send it by.


Sellers standard rate
#29
bilalbilal
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?


less than or around a fiver......ouch that you charged £14

even special delivery wouldnt be anywhere near that

expect a 1 or 2 in your dsr's
banned#30
£14 delivery :w00t::w00t:
#31
midlandscomics
You've charged the buyer £14 :w00t:

As I put abover, it'll cost £5.90, but if you've charged that amount I think they'll bee a bit peeved when it arrives.


LOL i put it high to cover ebay FVF and paypal
#32
bilalbilal
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?


owwww!! how much? :lol:

send RMSD as its a fragile item, and you let the seller get it quickly. RM 1st class doesn't guarentee and with the intermittent strikes it may never turn up :whistling:
#33
bilalbilal
OK to elaborate on the thread
I've sold a faulty PSP for £36 on ebay and charged the buyer £14.00 for delivery
The items 1.4 KG and I'm thinking of sending via 1st class recorded?
How much will it cost me?


Ask at the PO counter :thumbsup: But if you have charged £14 for postage I'm sure you will find an option for less than that. I'd say recorded delivery would be fine.

I've sold a faulty PSP...The items 1.4 KG


That's a heavy PSP :w00t:
#34
bilalbilal
LOL i put it high to cover ebay FVF and paypal


yeah but from october your dsr's will play a larger part and if you get too many 1/2's then you get suspended
#35
I charged postage high as "Sellers Standard rate" - £14 to cover ebays horrible and STUPID final value fee.
Then the stupid Paypal charge.
#36
bilalbilal
LOL i put it high to cover ebay FVF and paypal


Which would be about £4, but as casparwhite has already said, expect 1s and 2s in you dsrs.
#37
Johnboy_1975
Ask at the PO counter :thumbsup: But if you have charged £14 for postage I'm sure you will find an option for less than that. I'd say recorded delivery would be fine.



That's a heavy PSP :w00t:


LOL.....it includes lots of other crap with it thats why.....4 boxed UMD's, a lot of bubblewrap LOL:p
#38
bilalbilal
LOL i put it high to cover ebay FVF and paypal


you can't do that, you are supposed to take the cost out of your "profits"

i wouild refund the buyer £7 to keep them sweet
#39
midlandscomics
Which would be about £4, but as casparwhite has already said, expect 1s and 2s in you dsrs.


DSRS - sellers rating thing right?
#40
faevilangel
you can't do that, you are supposed to take the cost out of your "profits"

i wouild refund the buyer £7 to keep them sweet


I did put in my listing postage is high to cover costs - do not purchase if u r not happy...
but someone scammed me twice never payed
so removed that notice!! DAMN

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