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royal mail help

MadAngieMadAngie

I need to put in a claim for a lost package with royal mail. I posted a dual shock 3 controller back to someone on here (which wasn't working). Royal mail have lost the package, I therefore have to claim my money back. I have now lost the money for the controller and the controller.

I have no till receipt to prrove what these are worth.

Can anyone tell me where I go from here please

All Comments (12)

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    geegee-pinata
    You have to print out the transaction to show how much the buyer paid, regardless of its worth RM will only pay out what the buyer paid + postage :)
    VeryVery
    hang in there it will turn up
    MadAngie
    I sent the item back to the seller. Now I have completely lost
    geegee-pinata
    Sorry, misread. I really don't know hun sorry.

    EDIT: Actually could you not just print out the original amount you paid for it, your transaction details, would they not suffice?

    Edited By: geegee-pinata on Apr 21, 2011 15:16
    MadAngie
    MadAngie
    Eventually got throught to royal mail. Lady said to print the paypal transaction for the controller and send that in.

    What a to do.
    MadAngie
    Put in wrong section/thread oops

    Edited By: MadAngie on Apr 21, 2011 16:24: wrong thread
    dimebars
    Hotdeals? Stincks? Wow....
    thesaint
    MadAngie
    £20 down plus no controller which was proven to be a fake.


    Whilst I feel sympathy for you, I must say that it wasn't proven to be a fake.
    MadAngie
    thesaint
    MadAngie
    £20 down plus no controller which was proven to be a fake.


    Whilst I feel sympathy for you, I must say that it wasn't proven to be a fake.


    Wasn't proven no. But all that was wrong (which I posted in the thread) point to being a fake. I feel fleeced hurt and very upset right now

    Filling out the compensation form now anyways
    dillipop27
    I bought a t shirt on Ebay which turned out to be a fake so I was sending it back and it got lost. I sent the receipt and paypal payment form that I had been emailed and said that I was returning it for a refund. I was fully compensated by the Royal Mail. I hope this reassures you.
    MadAngie
    dillipop27
    I bought a t shirt on Ebay which turned out to be a fake so I was sending it back and it got lost. I sent the receipt and paypal payment form that I had been emailed and said that I was returning it for a refund. I was fully compensated by the Royal Mail. I hope this reassures you.


    Yeah it's all fine now, just rang royal mail. I sent them the initial paypal receipt I paid for the item, they receved it and processed it. Just written to the resipient to check they haven't received the item in the mean time. Got to ring them on 15th May if heard nothing by then.

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