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royal mail - not delivered item! advice please!

emhaslamemhaslam

ordered a poloshirt off ebay on sunday. despatched on monday and everyone raved about the delivery being so fast (superdry ebay store). emailed them for a tracking number today, got it, and according to royal mail
We have a record of item XXXXXXXXXXXGB as being delivered from Ashbourne DO on 2010-02-10.
Someone has been in my house all week, no card through the door or anything. never rang the doorbell. i was in personally on wednesday, hoping for it to be delivered. nothing. what should i do? contact royal mail sorting off and delivery office (on monday) or the ebaystore?

All Comments (41)

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1
    warehousestock
    It should be at the sorting office, check round your garden maybe?
    emhaslam
    warehousestock
    It should be at the sorting office, check round your garden maybe?


    been outside and round the garden enough - my parents were outside in the garden today with the buliders who are building our conservatory. my dads also waiting for some door handles for some cupboards. maybe they've got an embargo on our house for parcels...
    jinny123
    Speak to your local royal mail sorting office first, if they say they have nothing then contact the ebay store.
    emhaslam
    really not impressed. i had a number of other things i was keeping an eye on and would have bought if this fitted (and others if this didnt) yet they've now been sold! bloody hell. ruined my day and now dont feel like going to sleep.
    guv
    guv4 years, 5 months ago #5Show comment tools Reply
    Thieving postman by the sounds. (Though it could be a stupid postman who mis-delivered!)

    I had a letter arrive today in a see through plastic sleeve, which said simply that "unfortunately a letter in our car has been damaged" signed royal mail.

    The letter in question was a disability living allowance for my eldest son and quite obviously the thieving postman hoped their would be a cheque in the envelope. It had tears in in and it was clear it had been screwed up and discarded.

    I need to find out how and where this letter was discovered. But its just one further example of dishonesty in the royal mail that seems prevalent these days.
    FLANBAY
    I think you should contact the seller i.e Superdry as they should be able to use the tracking number and view the signature when the parcel was delivered. I sent an ink cartridge via royal mail and the buyer said they had not received it. I used the tracking code on royal mail website and got a copy of the signature which I emailed through and they found the person who signed ...think it was the receptionist :thumbsup:
    Syzable
    Syzable[mod]4 years, 5 months ago #7Show comment tools Reply
    My postman can't read...........or i'm assuming he can't. The other possible reason is he is thick and likes delivering half my streets letters to me. lol
    samwants2save
    ..this thread reminds me- must watch that panorama undercover thingie abt royal mail that came on last week..

    if recorded, they'll have a signature on their 'card' thing, but i guess anyone can sign it as 'micky mouse' or whatever..so unsure who to point finger at. what a peculiar case.
    superskilly
    nothing to do with conservatoyr builders, hey op?

    have a look at the online prrof of delivery if its available should show who's sgined for it.

    guv thats like me, i received a money for gold envelope to send off gold and the letter it came in had been slit down one edge, looking for a cheque iu guess or for something to fall out.
    meister
    Someone once sent me a Freddo Frog chocolate bar in the post. Envelope arrived having been "resealed" by Royal Mail as it had apparently come open during transit.

    The opened Freddo Frog wrapper was in the envelope, but the Freddo chocolate bar had mysteriously disappeared. Couldn't believe that someone would eat the chocolate bar and then actually go to the trouble of delivering an empty wrapper!
    guv
    tinkerbell28
    Guv that is shocking.


    Tell me about it.

    Ive had nothing but problems with my local sorting office for the past 15 years, with my mail getting delivered to another road and me getting their mail. (Our roads are not remotely similar, though our door numbers are the same. It happens for some reason to 5 houses next to mine - purely because there is an A or B in the number.) (Huge houses replaces by less huge ones!)

    But this has really taken the biscuit and needless to say I will be having angry words on Monday. It makes me wonder if they found it in the sorting office bin or maybe at someone's house!. Hopefully they will be able to explain to me, 'cos if they refuse, I will be calling the police. On second thoughts, they couldn't even be bothered to pick up CCC footage when my missus had her purse stolen from Sainsbury over Xmas.

    It was dated 4th Feb, so it s a recent "capture". It has a big tear in one corner where they had clearly ripped open one corner or the envelope.
    emhaslam
    superskilly
    nothing to do with conservatoyr builders, hey op?

    have a look at the online prrof of delivery if its available should show who's sgined for it.

    guv thats like me, i received a money for gold envelope to send off gold and the letter it came in had been slit down one edge, looking for a cheque iu guess or for something to fall out.


    nah. conservatory builders came today just to take measurements, havent started work yet and have only been to our house once before and that was a couple of weeks ago. besides my parents were with them, and my dad has been checking for his door handles which havent come yet. will be fuming if i dont get this as i spent ages going through the ebay store finding one in my size new in perfect condition :x

    i've sent a message to the ebaystore, telling them i havent received it and that i will be contacting my sorting office on monday, just keeping them in the loop.
    guv
    samwants2save
    ..this thread reminds me- must watch that panorama undercover thingie abt royal mail that came on last week..


    Hey, that's nothing.

    When I went to live in Oz and after buying too much clobber in Thailand, I realised I was going to get into bother with the airline for my luggage being overweight. So I decided to air freight a suitcase over to Sydney from Bangkok.

    The case was brand new, but when I picked it up, it looked a little worse for wear. It didnt even occur to me at the time of picking it up, but all corners had 3" masking tape all around it. It wasnt until I got to my flat, that I realised someone had taken a stanley knife to the case like a tin opener. Because I didnt complain when I picked it up (and I would have if I'd realised), there was nothing that could be done. But hey, there is no way the boogers didnt know this had happened and obviously no one felt guilty enough to tell me.
    guv
    tinkerbell28
    So even dla forms are not safe, nasty. I would be having "words" too if that was my sons paperwork, not only that I wouldn't want any old crook seeing his medical notes.

    So glad I have a great village postie and office here but where I moved from a year ago was a mare, missing mail, neighbours stuff, etc.


    The "round" i live on, is always getting a different postman almost on a weekly basis. A mate of mine works in this office and he said no one wants this round because its the biggest (ie takes the longest.)

    I've spoken to the Royal Mail "Executive office" so many times, they speak to me on first name basis! (The local post office however call me Victor Mildrew - seriously!) I don't believe it! - And no...... I'm not that old!
    casparwhite
    just to ad ive always had a decent service round here but 2 days ago i heard a rummaging in the letterbox, so i got up had a look and there was only a lettre on the floor ...sounded more than that so opened the door and there was a 2nd class package oin the floor ....i checked and it wouldnt quite fit thru letterbox so the twit dropped it on the ground!!!!! i seen him in the car park and shouted "EXCUSE ME" he ignored me so i shouted "OI YOU EFFING TWIT WHAT U DOING THROWING ME BLOOODY POST ON THE FLOOR?".......again he ignored me........was well anoyed so i thru some clothes on got the camera and went and took picture of him....he almost started crying saying he was only human and why i take picture of him....he said "show him where he thru package in the floor" i screamed at him for a while then went back home and went back to sleep
    emhaslam
    :x why arent post offices open on sundays!!!
    linuxlinks
    Because they are all in prayer?
    Kirajai
    op the information shown on the tracking just means it is at the sorting office still, i doubt it has been delivered yet (for what ever reason).

    Just be patient, first class delivery means nothing, it doesn't guarantee next delivery and can still take up to 14 days. At the moment u cannot do anything, u have to wait up to 28 days for delivery before u can file in a missing package with the post office.

    No points ranting about how crappy the delivery man is or how poor royal mail is.. it's just them. They probably have a lot of ****** valentines post going on causing delays all round.

    Good luck matey, but tbh u'll probably get your package early next week
    Kirajai
    casparwhite
    just to ad ive always had a decent service round here but 2 days ago i heard a rummaging in the letterbox, so i got up had a look and there was only a lettre on the floor ...sounded more than that so opened the door and there was a 2nd class package oin the floor ....i checked and it wouldnt quite fit thru letterbox so the twit dropped it on the ground!!!!! i seen him in the car park and shouted "EXCUSE ME" he ignored me so i shouted "OI YOU EFFING TWIT WHAT U DOING THROWING ME BLOOODY POST ON THE FLOOR?".......again he ignored me........was well anoyed so i thru some clothes on got the camera and went and took picture of him....he almost started crying saying he was only human and why i take picture of him....he said "show him where he thru package in the floor" i screamed at him for a while then went back home and went back to sleep


    here dude:
    http://www.royalmail.com/portal/rm/jump3?catId=15400375&mediaId=15400379

    All the postman I've had been alrite :thumbsup:
    ness.hirons
    Ashbourne DO - This is the delivery office if you live in Ashbourne area. It means they have it there, and will no doubt deliver it to you on Monday. If it hasn't arrived Monday then contact Royal Mail.

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