Basically I had a package sent to me on Tuesday, Special Delivery so of course had to sign for it, Missed the postman by a couple of mins because I was in the shower!, No problem i'll try use that so called handy Online Re Delivery Service online... Minutes later requested to have the package re delivered to my local post office... find out it wont get there till Thursday... Fine. clickyty click click. Order processed receipt confirmation sent to my email.
Turn up to my Local Post Office Thursday (Today) they have no incoming mail under my name or address... Getting annoyed now. Called Royal Mail from phonebox (0845 Number)
turns out my package had been attempted to be re delivered to my Home Address!!! half an hour ago! What? They told me they had not received any requests for them to have the package sent to the Post Office. Whats the point of having an online system if it does not work. So he told me that their 1 Driver will re deliver it to my local post office tomorrow by lunch. If it's not there I will go insane. i'm going to make a complaint about it. I would not have cared much if it wasnt Special Delivery but when paying that much for a service you should get a good service back not a rude phone call and rude post people. Now need to take a chunck out of day to stop over tomorrow at post office again :(