To cut a long story short i sent a chap on here something i sold (just over a month ago now i think) via recorded delivery. It didnt turn up and after 21 days i had to fill out a form and send it away to Royal Mail, detailing where and when it was sent, what method, what was in it and attach the receipt i was given at Post Office which contained proof of postage and Tracking Number.
This morning i have gotten a letter back, offering me a dozen first class stamps as compensation (this is to cover postage costs i presume) They stated that they wont pay me compensation because i didnt attach any receipt / proof that what i posted was what i said. So even though i put a value in with this form, stating what it was, and how much they are new and how much i thought it was worth now as second hand, they wont pay a penny on it (even tho standard recorded is insured up to the price of 100 first class stamps!)
This does not make sense to me as i could have slung any receipt in there for anything (changing what i said i had sent) and thats not proof is it of what may or may not have been in the package but they would have paid up on it!
My point is, do i have to cut my losses here, (im only about £10 down in terms of what ive sold) but it seems unfair that i have lost out. I didnt insure the Recorded Delivery because at £32 ( i think this is the price of a first class stamp x100) it covered what it was worth.
Is this worth persuing?