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Ryanair booking typo!!!!!! help !!!

glam-Rglam-R

hiya all ,
we have just booked flights with ryanair and got the confirmation email and my name has been spelt wrong (typo), probably our fault for not checking but cant get through to them till 11 am tomorrow to sort it.

will we have to pay to change name ?

All Comments (42)

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1
    guv
    yes.......


    Have you thought about stitching their charges up using deed poll?
    simonturner69
    Well I remember having to do a name change which cost £60.

    How bad is the mistake?
    karagh
    Ryanair...they will defo charge you to change it....they are scumbags
    glam-R
    one letter , norfoilk instead of norfolk
    melgou
    I did exactly the same and they made me pay!!! I tried every excuse but it got me nowhere :-(
    deeky
    guv
    yes.......


    Have you thought about stitching their charges up using deed poll?


    Probably the cheaper option :D
    BobSmith
    FLIGHT AND NAME CHANGES

    Flight dates, times and routes are changeable (subject to seat availability).Such flight changes can be made up to 4 hours prior to the scheduled flight departure time either online (unless you have already checked in online*)or via a reservation centre (subject to opening hours). Internet/web only fares cannot be booked when flight changes are made through an airport or reservation centre. Bookings that include a Spanish resident discount or Spanish large family discount cannot be changed online, please contact a Ryanair reservation centre during opening hours.

    If booked online the flight change rate of £50/€50 per one way flight/per person applies or if booked at an airport or reservation centre the rate of £75/€75 per one way flight /per person applies. In addition to these flight change fees, any price difference between the original fare paid and the lowest total price available at the time of the flight change is charged. Please note that if the fare on the new flight is lower, no refund will be made.

    A passenger name can be changed online at the rate of £110/€110 or via the airport or reservation centre at the rate of £160/€160. Name changes can be made up to 4 hours prior to the scheduled flight departure time either online (unless you have already checked in online*)or via a reservation centre (subject to opening hours). Any name change made to a flight reservation must be for that individual passenger's complete flight itinerary.

    If you do not wish all passengers in your booking to be changed, or if domestic flights are being changed to international flights, you must contact our local reservations centre (during opening hours).

    German ELV payments can only be accepted up to 10 days prior to the flight departure.

    *Passengers who have checked in online but now wish to change a flight date, route or passenger name must contact a reservation centre up to the day prior to flight departure(subject to opening hours) to have the required flight(s) unchecked,subject to the payment of an uncheck fee of €15/£15 per flight/per person. Once the flight(s) have been unchecked the reservation can be changed via Manage My Booking .Name changes are not possible if any flight sector in the booking has been flown. This service is not available at the airport.


    Wow. If it's a minor mistake, perhaps they can rectify it, since you're not changing the individual flying, but just correcting an error?
    glam-R
    melgou
    I did exactly the same and they made me pay!!! I tried every excuse but it got me nowhere :-(



    £60??????????? Balls
    sassie
    i would probably take me chances, how much was the flight? worth rebooking?
    Predikuesi
    sassie
    i would probably take me chances, how much was the flight? worth rebooking?


    The Ryanair secret service at the airport will probably get them though!
    sassie
    Predikuesi
    sassie
    i would probably take me chances, how much was the flight? worth rebooking?


    The Ryanair secret service at the airport will probably get them though!

    when i flew with them, dont think they even bothered looking at passport let alone checking them oO
    glam-R
    35 quid each thats all!
    glam-R
    im thinking about just leaving it?
    sassie
    glam-R
    35 quid each thats all!

    if it is just for the two, it will be cheaper to rebook, think its about £100 odd for a name change
    glam-R
    im so bloody gutted its untrue
    sunilm
    just leave it.. it is a stupid mistake that they shouldn't care about and even if they notice who can be arsed to challenge it..
    sunilm
    does it even impact the booking as it is not the name which has been submitted incorrectly
    sassie
    i am not sure what i would do, if you draw their attention to it by trying it then they will look out at the airport, so either go for it and take ya chances or phone them and rebook if they wont budge, only two options really
    sassie
    sunilm
    does it even impact the booking as it is not the name which has been submitted incorrectly

    it is their name
    lumoruk
    leave it, just say it was the font. see here >> I l <<<.... that was an i and an L

    i.e. chance it, don't mention it


    Edited By: lumoruk on Mar 31, 2012 22:07

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