Sainsburys email glitch sent existing customers on 16/08/13 an email with 'savings for online groceries + offers' that contained no voucher codes for existing customers but only new ones..
£15 off 1st shop
£5off + free delivery 2nd shop
free delivery 3rd shop
free delivery 4th shop
So called up customer services on the 0800 number found in saynoto0870 and expressed my dissatisfaction at being excluded in a personalized email that should have contained an offer for me as per usual, given the fact i was about to check out a shop for over £200 I was about to swap my basket to Ocado..
The lovely lady emailed me 3 vouchers for £5.95 each
and said she'd forward the glitch over to the techs as it shouldnt have happened and should have included equivalent offers for me and apologised sincerely.
worth a shot if you got the same email i did.. i hate paying for delivery ;)
Small print says offer is valid on deliveries till sat 7th (tomorrow) so be quick!!