Sale of Eletrical Goods Act...? Anyone clued Up? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Sale of Eletrical Goods Act...? Anyone clued Up?

Disco Avatar
7y, 2m agoPosted 7 years, 2 months ago
Laptop has died 18months after purchase - just oiver 6 months after warranty expired, but I've read somewhere that the SOEGA may apply and cover the laptop for 5 years?

Its a friends laptop when I went down, checked it over and it looks like a hard-drive fail
Uts a Advent 9315.

4 lights on front:
power (solid green when using mains)
battery (flashing orange, so charging)
wi-fi (not on until further in the startup process)
hard-drive - flashes green, "dies" to off position (hence by theory on the HD fail!)

would the SOEGA cover this issue?
Disco Avatar
7y, 2m agoPosted 7 years, 2 months ago
Options

All Comments

(15) Jump to unreadPost a comment
Comments/page:
#1
my HP laptop died after 14 months and hp wanted £220 to fix it, told them where to go, but mentioned the soega and the guy was adamant they were not responsible any more..
#2
It's the S.O.G.A

Have you actually read any of it? Teach a man to fish...
#3
only applies if your willing to take them to a small claims court...threats to them will do no good. Yes you are right in a way but you have to go to court and hope that the judges agree with you......good luck
#4
This is why I'm glad that I took the insurance PC World offered on my laptop.

My HD has been changed 3 times due to me dropping it and corrupting it, my keyboard was replaced because the baby pulled a couple of buttons off, the screen was replaced and the power supply was replaced.

I dunno what would happen in this situation tho, I'd imagine they'd tell you where to go, next time tell your friend to get the insurance, its only like £8 a month.
#5
I love this!

I wanna "sale of electrical goods act" toooooooooooooooo
[mod]#6
I have never heard of Sale of Electrical Goods Act. SOGA 1979 but not the former.

Are you sure you just didnt make this up?!
#7
I have a toshiba laptop which is out of warranty,it broke and needed new MOBO i rang toshiba and explained it was no longer in warranty they said they would send a courier to collect it,anyway it got collected and i received a quote for £200 to fix it and in the quote it said that even if i didnt want it fixing they would charge me £50 just to return the laptop to me not fixed or i could sign this form and they would destry it and dispose of it for me:w00t:,i complained and after a few phone calls to toshiba they fixed it as a good will gesture for free.
#8
magicjay1986
I have never heard of Sale of Electrical Goods Act. SOGA 1979 but not the former.

Are you sure you just didnt make this up?!


the other half mention SOEGA, but I tought it may have been SOGA (covering electrical goods), if that makes sense. :thumbsup:
[mod]#9
Disco
the other half mention SOEGA, but I tought it may have been SOGA (covering electrical goods), if that makes sense. :thumbsup:


The Sale of Goods Act covers most things but you will need to look in to it as your item has been in your possession for some time.
#10
magicjay1986
The Sale of Goods Act covers most things but you will need to look in to it as your item has been in your possession for some time.


do you have a direct link? I searched for the SOGA, and only got a 1 page site, with a little blur
[mod] 1 Like #11
Disco
do you have a direct link? I searched for the SOGA, and only got a 1 page site, with a little blur


Bit of bedtime reading for you...

http://www.opsi.gov.uk/acts/acts1979/pdf/ukpga_19790054_en.pdf
banned 1 Like #12
Disco
do you have a direct link? I searched for the SOGA, and only got a 1 page site, with a little blur


http://www.opsi.gov.uk/RevisedStatutes/Acts/ukpga/1979/cukpga_19790054_en_1

and more up to date

http://www.opsi.gov.uk/si/si2002/20023045.htm
#13
In basic terms you can try and get it fixed using the sofa 1979 but you have to go up against the company you bought it from not the manufacturer. You have up to 6 years in England to argue this and as you have had the goods over 6 months you have to prove that the goods should not have broken after a reasonable length of time. Now what constitutes a reasonable length of time is open to interpretation and that is what the judge in a small claims court will rule on. As it is over 6 months old you will also be expected to get an independant engineers report as evidence hopefully stating that the goods should not have broken down.

You first course of action if you want to pursue it would be to write a polite letter to who you bought it from stating the facts and what recourse you want to happen. You need to tell me that you are pursuing this case under the soga 1979 as amended and that you believe the item is not fit for purpose and of satisfactory quality that should have lasted a reasonable time. State in the letter you are giving them 14 days to respond to your request and if it is not resolved then you will start court proceedings.
#14
if you want to use the S.O.G.A more than 6 months after purchase you have to prove the laptop failed due to a manufacturing defect and not by misuse, the onus is on you to prove it by an independent report by a qualified person, the retailer / manufacturer doesn't have to prove that it wasn't a manufacturing defect.
#15
waterdragon3344
if you want to use the S.O.G.A more than 6 months after purchase you have to prove the laptop failed due to a manufacturing defect and not by misuse, the onus is on you to prove it by an independent report by a qualified person, the retailer / manufacturer doesn't have to prove that it wasn't a manufacturing defect.


Thats not strictly true, what you are reffering to is the The Sale and Supply of Goods to Consumers Regulations 2002.

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!