I got a beef with HMV.
A couple of months back, they were advertising the Hellraiser Puzzle Box Set for £10.99. So I placed my order... and waited... and waited...
Today, I checked the order status, and it still said "Awaiting stock from supplier" two months later.
But when I checked the main site, there it was for £35 "delivery within 3-5 days", so I decided to contact customer services.
I was told that HMV only get in a limited quantity for the SALE, and the rest are sold at normal price.
Thing is, when I placed my order, there was nothing to indicate it was out of stock (I never order anything thats out of stock).
My point is: are they breaking any law here?
Surely they could simply get in ONE dvd and sell it at sale price, but still advertise it even though they only intend to sell one copy at that price.
I think it's outrageous, but I'm sure they are covered by there "subject to availablity" clause.
Anyone have any ideas?
I will be writing to them as well.