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Samsung Galaxy S7 Edge owners report “pink line” display problem

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Another issue for Samsung? Not the first time it's been reported but seems to be gathering pace (may also affect S7 & S6 models) Samsung Galaxy S7 Edge owners are reporting a problem with an i… Read More
goonertillidie Avatar
[mod] 6m, 2d agoPosted 6 months, 2 days ago
Another issue for Samsung? Not the first time it's been reported but seems to be gathering pace (may also affect S7 & S6 models)

http://cdn01.androidauthority.net/wp-content/uploads/2017/01/myce-samsung-galaxy-s7-edge-pink-line-display.jpg

Samsung Galaxy S7 Edge owners are reporting a problem with an irremovable vertical pink line on the unit’s display. The issue has been highlighted on a number of websites and social channels — from as early as the device’s March release last year — but the story gained traction recently after it was picked up by tech site Myce.

The cause of the pink line isn’t yet known. Many report the line appearing seemingly at random, though it’s possible that it’s tied to physical damage, water damage or other misuse.

A Samsung community moderator advises that the device is taken to be repaired, but says that the technician who fixes it will decide on whether it’s covered under warranty (i.e. whether it’s the fault of the owner). Samsung hasn’t made an official response regarding the issue.

IF you do get it, you may be able to fix it without sending off for repair

Go to the dial pad on your Samsung Galaxy s7 Edge and enter *#0*# . Then click on Red, Green and Blue. This should reset the individual pixels of each color. If it doesn’t work the first time it might be worth to repeat it several times.


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goonertillidie Avatar
[mod] 6m, 2d agoPosted 6 months, 2 days ago
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#1
Samsung has been cutting the corners nicely off their products in past few years, lol.
4 Likes #2
mixmixi
Samsung has been cutting the corners nicely off their products in past few years, lol.

Yes, there are four rounded corners on my Samsung Galaxy S7 Edge, just like on the Galaxy Note 4 I used previously.
1 Like #3
fanpages
mixmixi
Samsung has been cutting the corners nicely off their products in past few years, lol.
Yes, there are four rounded corners on my Samsung Galaxy S7 Edge, just like on the Galaxy Note 4 I used previously.
Glad you've got the sarcasm. :pX)
#4
My first one did this, had to get it replaced.
#5
I had a colleague with the same issue. He was under contract with Vodafone, and they said it would be same day repair or replace if he took it to a service centre. He ended up with a new phone.
#6
Bleed pink is it? oO
#7
Lol I've just been on to Vodafone about this today, then this comes up. With a bit of luck they will give me a new phone.
[mod]#8
Had the same issue last year with an S6 Edge but seemed to have sorted itself out (until a toolbox was dropped on it)

Assumed it was dropped at some point oO
#9
my s7 keeps on cutting out
#10
Wow samsung s7 edge really worked
#11
Samsung phones are wiping the floor with the iPhone recently, especially with the VR Gear years ahead of anything Apple have on their agenda.

I know loads of people looking to switch.
#12
What about an s6 with the pink linew issue.. also my power button is faulty.. is that also a common issue for s6 users.
#13
I thought this happened to my s6 edge because I dropped it and smashed the screen although it did happen 6 months after I dropped it. Where is the red, green and blue buttons??
2 Likes #14
Not had any issues with my s7 edge apart from a software glitch on release, I fixed it pretty easy, not heaed if this issue but going forward it will be the last Samsung I buy as I'm fed up with these forced Samsung apps that we don't want or need, and the issues with recent phones that obviously show a lack of testing and quality for me
#15
My S6 has really bad screen burn at the top. Small bar is lightest, then larger bar, then rest of screen darkest.
#16
I had it fixed a few months back by Samsung free
2 Likes #17
coathanger
Samsung phones are wiping the floor with the iPhone recently, especially with the VR Gear years ahead of anything Apple have on their agenda.
I know loads of people looking to switch.
Not the best thread to support your argument
#18
Had this issue too but the support centre replaced the screen same day, no problems
#19
coathanger
Samsung phones are wiping the floor with the iPhone recently, especially with the VR Gear years ahead of anything Apple have on their agenda.
I know loads of people looking to switch.

Nowhere close... Lol
#20
How common is this fault? was in the process of getting a s7 edge, but may go with my gut instinct of the oneplus 3t
#21
Haha good luck with Samsung repair to anyone affected. You won't see your phone for a month or more.
Switched to iPhone 7 because I got fed up of waiting for them to return my S7 edge!!!
2 Likes #22
coathanger
Samsung phones are wiping the floor with the iPhone recently
http://i.giphy.com/AMJL5dMqqxNL2.gif

coathanger
years ahead of anything Apple have on their agenda.
How would you know what they have on their agenda?
#23
Sorry to hijack the thread but my S7 edge seems to have an issue with crashing and restarting and then getting stuck in a loop when restarting. Does anyone else have this issue? I've done a full restore and it didn't help
#24
Yet another thread hijack, sorry.......any S7 edge owners have stuttering slow motion videos?

I know there was an issue with the Qualcomm variant but as mine is a UK model with the Exynos chip, its not the same issue.

I have tried factory resets as well as using internal and external memory, no change

Just looking to see if there is anyone else suffering from that

Thanks, J
#25
ahh I have this issue. will try the fix but I'm still in warranty so equally inclined to send it back.
#26
jinjur
Yet another thread hijack, sorry.......any S7 edge owners have stuttering slow motion videos?
I know there was an issue with the Qualcomm variant but as mine is a UK model with the Exynos chip, its not the same issue.
I have tried factory resets as well as using internal and external memory, no change
Just looking to see if there is anyone else suffering from that
Thanks, J

Update to Android 7 then go into Settings --> Display --> Screen Resolution --> WQHD
Made videos and graphics much smoother, it was great for me before but it's a massive improvement.

No issues with my S7 Edge so far, owned from release day.
#27
kelly1987
Sorry to hijack the thread but my S7 edge seems to have an issue with crashing and restarting and then getting stuck in a loop when restarting. Does anyone else have this issue? I've done a full restore and it didn't help

Mine doesn't loop, but it does get stuck... I can take it out of my pocket, and the screen won't turn on... power button won't work instantly, have to hold it down a good 30 seconds for it to spring to life.
banned 1 Like #28
im getting sick of Android mobile phones now. lucky if they last me a year or should I say 6 months
#29
Then when you own a Samsung phone for a few years and realise just how bad the software is, you will start looking for other brands.

Believe me.

95% of people that I know who made the move from apple to samsung are now looking for a way out.

Yes they have wonderful displays and decent cameras, but boy oh boy you will be on the verge of summoning a demon when you experience the random freezes and restarts plaguing there bloat loaded firmware.

I recently went for a Xiaomi and apart from the bog standard camera, the software is a vast improvement in my opinion.

Their phones will help you age

Edited By: Kyballion on Jan 25, 2017 00:55: error
#30
the samsung support centre wants £300 to fix the pink line issue because the glass over my camera is smashed (i didnt even cause that, it imploded in my pocket!). they say my warranty is now void so the pink line is seen as being mu fault
#31
I also had a pink line on my S6 edge, contacted Samsung and UPS eventually did collect the mobile. Received my mobile back within a week at no extra charge as it will still under warranty. 8)
#32
This happened my phone..I contacted Samsung and sent it in for repair. They sent it back to me a couple of days later fixed and free of charge..was never told what the problem was
suspended 1 Like #33
I must admit, I have had HTC phones for the last 7 years, and moved to the S7 (non edge) but I don't like it at all. Poor sound compared to the HTC, and constant battery issues.
Some linked to Oculus, and just random days where the battery will go from 100% to nothing in hours, and other days where it is ok for the day at least.
Wouldn't recommend, I'll go for a pixel, or htc again I think.
#34
I have an S7 Edge, and contary to all other posts it works perfectly, no problem at all, and i like the phone
#35
kelly1987
Sorry to hijack the thread but my S7 edge seems to have an issue with crashing and restarting and then getting stuck in a loop when restarting. Does anyone else have this issue? I've done a full restore and it didn't help


I have this problem it even crashed in recovery constantly it was kind of usable if i installed less apps so seemed like a memory issue until eventually the phone fully died then I tried a few days later and getting restarts and TV like static on the screen then after a few more days it fully died completely couldn't do anything with it you need to back up your stuff and send it off for warranty mine went yesterday and they have been looking at it today apparently so waiting on their answer. the warranty process is absolutely hideous a massive pain I wasn't prepared to drive miles to reading and you have to send your phone off for possibly 2 weeks and the charger and cable too. they don't cover damage in transit which worried me because mine is spotless. also if they try to repair it won't that break the ip68 or whatever so it might not be properly water resistant anymore. I just went a replacement mine was one of the first batch I got it when they were released. I have been using my work a5 2016 and the s7 edge really shows this phone up so much faster
#36
I doubt it's related to physical damage, my s7 edge is absolutely smashed to smithereens and the only line down my screen is a big scratch
#37
I had this and sent it back to Samsung. It was 30 days before the replaced it. Samsung customer care are totally useless.
#38
Mine is on its way back amazed with the speed but I expect they just managed to get life back into it and it's still knackered
#39
STRICKIBHOY
How common is this fault? was in the process of getting a s7 edge, but may go with my gut instinct of the oneplus 3t


Isn't the new pixel supposed to be good? The s7 edge is just a gimmick, can't even get a good screen protector for it, if it wasn't for the camera it would have been gone for me.
#40
Should point out it's unlikely to be caused by physical damage if it's all working in good condition with only the pink line issue, most likely it's a problem with the ribbon connecting the display to the main board or a flat out driver issue but since it's replicated time and again I would stick with a faulty ribbon being the culprit

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