I have once already posted how much I had these swines, but it's time for a new hate message.
Tried to call them three times today no luck, first time hung up on me, second time hung up on me, third time some giggling girl came on the line and couldn't hold herself together and ended just HANGING UP ON ME.
Their automated system is a joke, if you type the numbers to fast your screwed, this morning the system couldn't even load, so HUNG UP ON ME.
Also I use these idiots to do faster payments to my natwest account every day, would do it online but new banking details are at my home address and i'm overseas, then the critters some days so 'oh mr x, you can only do faster payments in the branch' LIES!!!!, so i start shouting and they say 'i tell you what mr x i will put you through to our faster payment team(mercifully they are based in britain not india)! !!!! What has this world come to?!!.
I will be changing my accounts just as soon as i can, Natwest beats the crap out of abbey for customer service on every level.
I am going to call back now, be warned ABBEY/SANTANDER/ARSEH*LES I am in the ZONE, the mofo ZONE you hear me!!!