Santander - how not to inform customers - HotUKDeals
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Santander - how not to inform customers

hapless Avatar
2y, 2m agoPosted 2 years, 2 months ago
For those that bank with Santander, and are going to use their debit cards this evening, be it online or in a machine, be aware that their system is fubar'ed.

I've just spent over 50 minutes on hold to be told eventually by the nice scottish lassie that yes they do have a problem!

You'd have thought in todays connected world, they could have put a message up on their site, on the god-awful hold messages or even, you know the social media sites?

Beggars belief really. Still, she gave me £15 for the time spent on hold.

I've logged a complaint, but like previous complaints I don't expect it to get very far.

Thank you WeQ4U :)
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hapless Avatar
2y, 2m agoPosted 2 years, 2 months ago
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#1
Hacked by a 15 year old...
1 Like #2
hapless
I've just spent over 50 minutes on hold...

...Still, she gave me £15 for the time spent on hold.

...Thank you WeQ4U
lol.
#3
THANKYOU! I thought it was just me. Will get in contact with them to complain
2 Likes #4
You're telling me! im getting emails saying my account is froze and i dont bank with them ;)

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